Summary
Overview
Work History
Education
Skills
Advisorypositions
Trainingcoursescompleted
Awards
References
Governanceroles
Skillsprofile
Timeline
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Melissa Moore

Melissa Moore

Brisbane,QLD

Summary

Dynamic leader with a proven track record in strategic management and stakeholder partnership development, honed across roles from Support Worker at Mercy Community to CEO at The Pride Project Charitable Trust. Excels in driving operational excellence and fostering community initiatives, achieving growth in program engagement. Skilled in conflict resolution and project management, adept at turning visions into actionable results.

Overview

15
15
years of professional experience

Work History

Support worker

Mercy Community
09.2024 - Current

Youth worker

Yalburu Yumba
06.2024 - Current

Support worker

QSSS
06.2024 - 09.2024

Well-being and strategic relationships advisor

The Pride Project Charitable Trust
01.2024 - 04.2024

Founder and Chief Executive Officer

The Pride Project Charitable Trust
03.2017 - 01.2024

Community Environmental Educator

Te Awa Ora Trust
09.2014 - 02.2017

Alternative Education Educator

Taonga Teen Parent Unit
02.2010 - 12.2012

Education

Bachelor of Education Teaching - Primary Pathway

University of Auckland
01.2004

Completion of schooling in New Zealand with Bursary University Entrance Certificate -

Skills

  • Leadership
  • Strategic Management
  • Budget Management
  • Funding Relationship Management
  • Government Contract Management
  • Philanthropic Funding Management
  • Stakeholder Partnership Development
  • Operational Management
  • Policy Development
  • Complaints Management
  • Business Case Development
  • Lease Management
  • Asset Management
  • Funding Application Competence
  • People Management
  • Payroll Management
  • Professional Development Program Development
  • Performance Appraisal Management
  • Health and Safety Oversight
  • Employer Relations
  • Conflict Resolution
  • Recruitment
  • Client Advocacy
  • Support Plan Development
  • Quality Assurance Management
  • Child Protection
  • Program Assessment and Evaluation
  • Change Management
  • Project Management
  • Community Initiative Development
  • Marketing Management
  • Social Media Management
  • Stakeholder Relationship Management
  • Branding Oversight
  • Promotions Management

Advisorypositions

Oranga Tamariki Community Representative panel member

Trainingcoursescompleted

  • Mental Health First Aider
  • Ethics and Boundaries
  • Suicide risk workshop
  • First Aid Course Intermediate
  • Alcohol and other drug training and gambling harm minimisation
  • Clifton’s Strengths training
  • Child Matters Recognising Signs and Symptoms of abuse
  • Internal Strengths training with Paul Whatuira
  • Co-existing problems training
  • Motivational Interviewing skills training
  • Identify signs and symptoms for brief interventions for Methamphetamine
  • Family Violence Issues
  • Eyes Wide Open training with Sharon Price
  • Excess Training for client management system
  • Manaaki Tangata- Suicide prevention training

Awards

  • ASB Good As Gold Award, 2020
  • 2022 National LifeKeepers Awards for outstanding suicide prevention work in the community.
  • District Commander’s Certificate of Appreciation in recognition to service to community, 2022

References

  • Maria Potaka-Wallace- Practice Supervisor Social Work inpatient Unit Counties Manukau. 6402108664562
  • Jordyn Johnstone- Suicide postvention and prevention Te Whatu Ora- Jordyn.elyse@middlemore.co.nz
  • Angela Dalton- Chair The Pride Project Charitable Trust- 0212125115 angeladalton64@gmail.com

Governanceroles

  • School Board of Trustees, Weymouth Primary School, 01/01/19, 01/01/22
  • Deputy Chair, Manurewa Local Board, 01/01/20, 01/01/23

Skillsprofile

Experience with annual planning and programme development. 

Experience developing annual and monthly monitoring of budgets.

Experience as a funding relationship Manager,  responsible for completing all grant funding application documentation, managing outcomes and accountability reporting.

Managing government contracts, delivery targets, reporting expectations and accountability reporting. Managing philanthropic funding agreements and partnerships, ensuring successful implementation and reporting back to investors on outcomes.

Experienced with developing stakeholder partnerships and maintenance of relationships. 

Day to day operational management of staff. 

Development and implementation of policies and procedures to ensure smooth running of operations. 

Oversight of complaints, responsible for oversight and management of all complaints received either internally or externally. 

Development of business cases and pitching for funding available across a wide range of organisations both government and charitable foundations. 

Development of annual professional development programmes and management of annual performance appraisals. 

 Oversight of Health and Safety policies and reporting. 

Recruitment – responsible for recruitment of all staff and volunteers. 

High level advocacy to support community with government agencies. 

Experience as a designated Child Protection Officer.  

Experienced with assessment and evaluation of contracted programmes and initiatives.  

Completed a range of accreditation reviews, developed new community initiatives and their implementation and evaluations.  

Oversight over all branding, promotions of events, partnerships and collaborations to ensure integrity of the brand and integrity of the organisation’s values and strategic direction. 

Excellent written and verbal communication skills. 

Confident public speaker as evidenced by numerous public presentations across governance and community networks. 

Competent in taking best practice required for working with vulnerable communities and adopting culturally safe and responsive practices to cater to the needs of the community being supported.

Experienced in Excess Client Database Management, Microsoft office including; Word, Outlook, Powerpoint, Basic Excel, Payroll Management, Timecloud, Onedrive, Zoom, Teams and Firefox.

Development of individual plans, goal setting and reviews 

Support with in home care and domestic needs 

Community access support 

Delivery of programmes and community events

Timeline

Support worker

Mercy Community
09.2024 - Current

Youth worker

Yalburu Yumba
06.2024 - Current

Support worker

QSSS
06.2024 - 09.2024

Well-being and strategic relationships advisor

The Pride Project Charitable Trust
01.2024 - 04.2024

Founder and Chief Executive Officer

The Pride Project Charitable Trust
03.2017 - 01.2024

Community Environmental Educator

Te Awa Ora Trust
09.2014 - 02.2017

Alternative Education Educator

Taonga Teen Parent Unit
02.2010 - 12.2012

Bachelor of Education Teaching - Primary Pathway

University of Auckland

Completion of schooling in New Zealand with Bursary University Entrance Certificate -

Melissa Moore