Melissa Morris

• Interviewed potential hires and performed reference checks.
• Directed hiring and onboarding programs for new employees.
• Perform administrative and customer service functions by responding to general employee inquiries, addressing employee relations issues, and scheduling meetings.
• Overseeing Holiday Rental Team, processes, policies, improvements, and overall streamlining of department
• Daily operations management
• Front Office Manager, rosters across 3 offices, 10 direct reports.
  

I have engaged in casual employment with Terry White since 2014

• Customer service
• Filling dose administer aids
• Promoting smooth-running Pharmacy department
• Assist with administration tasks as required
• Maintained proper drug storage procedures, registries, and records for controlled drugs.
• Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.

Multi-skilled in all aspects of Caravan Park Management

• Managed annual site guests, tourist guests, preparation of client invoices, accounts receivable, banking, and debt collection
• Implementation and renewal of annual site agreements
• Staff superannuation payments
• Managed reservation system RMS9+ for annual park clients, holiday guests, and caravan/boat storage clients
• Reception check-in/check out
• Developing and maintaining relationships with annual site guests
• Roll out new website, ongoing website maintenance
• Implementation of risk assessment policies
• Business development to increase profitability
• Park operations including plant, equipment, and grounds maintenance
• Successfully managed compliance and communication of health directives throughout COVID 19 pandemic

• Screened calls and emails and responded accordingly to support executive correspondence.
• Handled confidential and sensitive information with discretion and tact.
• Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements.
• Organise managers monthly meetings, prepare and distribute meeting minutes and issue actions, preparation of Board papers for monthly Board meetings
• Took notes and dictation at meetings.
• Facility Management
• HSR representing administrators for Occupational, Health and Safety Committee
• Effectively planned future events, engagements and projects as needed

• Management of commercial and residential property listings
• Administration of tenant reference checks, application and employment records
• Conduct condition reports and property inspection
• Debt collection
• Preparation of rental leases