MELISSA MYERS

My role in the Rates Department is to advise consultants on Fair Work guidelines and review pay rates and conditions to ensure they meet Award standards across multiple awards and industries

• Database audits – payrates, condition
• Liaise with Fair Work Australia regarding award conditions
• Ensure candidates are being paid correct rates and correct conditions based on their Award
• Working knowledge of numerous Awards
• Building rate calculators based on award conditions
• Annual Fair Work update of whole database rates, including WIC increase, super increase and Fair Work increase
• Integration between recruitment system Bullhorn and payroll system Astute, as well as client timesheet systems
• Review of Max Hire contracts
• Review and sign off for processing payroll pay items in before payroll
• Build pay libraries in Astute
• Create timesheet uploads based in individual client pay conditions
• Follow up timesheets to avoid missed pays
• Find solutions to pay queries – incorrect rates, incorrect loading/penalties, incorrect interpretation of award
• HOBAN Recruitment is one of Australia’s largest providers of professional recruitment and workforce services
• Followed all company policies and procedures to deliver quality work.

My role as Team Leader is to mentor and guide 15 staff in various roles to ensure overall success of our Branch

• Managing team culture, skills, and KPIs
• Regular one on one’s and coaching
• Managing budget for Permanent Recruitment
• Overseeing of payroll administration for 600+ staff weekly
• In depth understanding of numerous Awards and working conditions that are specific to each
• Account Management of existing clients, including regular calls and site visits
• Exposure to a range of industries and role types
• Customer service to candidates and businesses and an escalation point for our team
• Collaboration with Executive Team for Sales Strategy, Business Development and Networking opportunities
• Guiding and advising clients on the recruitment process as well as award instructions in regards to working and pay conditions
• HOBAN Recruitment is one of Australia’s largest providers of professional recruitment and workforce services

• As a Permanent Recruitment Consultant, I had a 360 degree role which included:
• End to end recruitment cycle – source, screen, select, hire
• Successful placements of various role types e.g
• Accountant, Sales, Marketing, Customer Service etc
• Across various industries
• Maintaining set KPIs to ensure targets are met and billings are consistent
• Acute attention to detail, and note keeping against client and candidate profiles to track all methods of communication
• Working in various CRMs e.g
• Fasttrack and Bullhorn, as well as internal client platforms

• Company Overview: Randstad is a Global Leader of the HR Services Industry, who specialise in the matching of candidates to specific requirements of clients
• My role as a 360 consultant included:
• Advertising, screening, interviewing, registering and placing staff
• Identifying the specific requirements of clients and identifying the strengths and competencies of candidates to ensure a good match was made
• Managing an average of 50 centres and 100 staff out per week
• Key accounts including KU, OAC, Goodstart and Council Centres, as well as privately owned centres
• 5x Highest Billing Consultant nationally for the quarter
• Training and mentoring several new consultants
• Leading daily team meeting
• BDM including sales calls, lead generation, strategy and growth in existing clients
• Randstad is a Global Leader of the HR Services Industry, who specialise in the matching of candidates to specific requirements of clients