Melissa Noons
Melbourne,VIC
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Senior Retail Assistant
Were St Trading
Montmorency, Vic
10.2021 - 11.2022
- Assisted customers in selecting products based on their needs and preferences.
- Conducted regular price checks to ensure accuracy of pricing information.
- Organized store shelves, displays and backrooms for new merchandise and restocked existing items.
- Provided customer service to shoppers, including answering questions and assisting with product selection.
- Utilized point-of-sale system to process credit card payments accurately.
- Provided exceptional customer service to ensure customer satisfaction.
- Handled cash register transactions accurately and efficiently.
- Processed returns, exchanges, and refunds according to company policy.
- Performed cash register duties, such as processing payments, issuing receipts and bagging purchases.
Cafe Worker
The Werey Bear Cafe
Montmorency, Vic
12.2015 - 01.2017
- Cleaned tables in the dining area before and after customer seating.
- Conducted periodic inventories of all products stored in the cafe's pantry.
- Received payment from customers, processed credit card transactions, and issued change or receipts.
- Monitored inventory levels of essential items such as coffee beans, milk containers, ensuring adequate supply at all times.
- Ensured that all food items were prepared according to established recipes and standards.
- Performed opening, closing duties such as setting up, breaking down stations prior to, after shift hours.
- Adhered to health and safety regulations when handling food items.
- Prepared food orders, such as sandwiches, salads, and beverages.
- Stocked service areas with napkins, utensils, condiments, and other supplies.
- Assisted in maintaining a clean working environment by sweeping floors, removing trash from bins, washing dishes.
- Managed cash register operations efficiently and accurately.
- Greeted customers upon arrival and provided assistance with menu selections.
- Brewed coffee and tea for beverage area and restocked with paper goods, creamer and sugar.
- Assisted cook with prep work by cutting vegetables and preparing side dishes and salads.
- Interacted pleasantly with customers and offered assistance to find needed items.
Cashier
Paul's Butchery
Montmorency, Vic
04.2014 - 12.2015
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
- Greeted customers and answered any questions they had about the store's products and services.
- Accepted cash and credit card payments, issued receipts and provided change.
- Performed other duties as assigned by management.
Education
Our Lady of Mercy College
Heidelberg, VIC11-1988
Skills
- Customer service
- Point-of-sale operation
- Cash handling
- Return processing
- Communication skills
- Time management
Custom
- Involved with Montmorency Junior Football Club as volunteer over 10 years
- Team Manager for Girls Football Team for 3+ years
- Moved on to Montmorency Senior Football Club as kids grew older
- Bar work at Senior games
Timeline
Senior Retail Assistant
Were St Trading
10.2021 - 11.2022
Cafe Worker
The Werey Bear Cafe
12.2015 - 01.2017
Cashier
Paul's Butchery
04.2014 - 12.2015
Our Lady of Mercy College