Work Preference
Summary
Overview
Work History
Education
Skills
References
Timeline
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Open To Work

Melissa Norman

Trinity Beach,QLD

Work Preference

Job Search Status

Open to work

Work Type

Part TimeContract Work

Summary

Dynamic Senior Spa Therapist with extensive experience at Niramaya Villas and Spas, excelling in personalized treatments and client education. Proven expertise in advanced skincare techniques and a strong commitment to customer service, consistently achieving high performance in product recommendations and enhancing guest wellness experiences.

Overview

2
2
years of post-secondary education
10
10
years of professional experience

Work History

Spa Therapist

Reef House Palm Cove
Palm Cove , Qld
08.2024 - 05.2026
  • Provided personalized spa treatments to enhance guest relaxation and wellness.
  • Conducted thorough consultations to identify and understand client needs and preferences for tailored treatments.
  • Maintained high standards of cleanliness and hygiene in treatment rooms.

Delivered a variety of massage techniques including hot stones and Polynesian, focusing on overall wellness and relaxation.

Facials using PHYTOMER and Waterlily marine products.

Achieved sales goals through personalized product recommendations aligned with individual client needs.

Senior Spa Therapist

Niramaya villas and Spas Port Douglas
Port Doglas , Qld
05.2022 - 10.2025
  • Provided personalized spa treatments to enhance guest relaxation and wellness.
  • Collaborated with team members to maintain a serene and inviting environment.
  • Educated guests on spa services and wellness practices for improved experiences.

Performed reception duties

Opened and closed spa directed other therapists on their daily schedule.

Vichy treatments and holistic therapies

Made tea, set up treatment rooms Prepared treatment products

Performed a range of spa treatments including massages, facials, and body treatments.

Senior Spa Therapist

Silky oaks healing waters spa
Mossman , Qld
09.2020 - 09.2022
  • Provided personalized spa treatments to enhance guest relaxation and wellness.
  • Collaborated with team members to maintain a serene and inviting environment.
  • Educated guests on spa services and wellness practices for improved experiences.

Senior Beauty Therapist

Infinity skin and beauty clinic
Sundown , Qld
06.2016 - 01.2020
  • Provided advanced facials and skin treatments to meet client needs.
  • Advised clients on skincare routines and product selections for optimal results.
  • Assist dr. With advanced dermal enhancements such as fillers and anti wrinkle Injectables educated clients on treatments procedures assisted with set up of treatments and pre and post procedure education.

Dermal needling

Dermal IPL and resurfacing

Lumecca and Fractora

Hydra facial treatments

Anti ageing

Maintained a clean and organized treatment room to ensure client comfort.

Performed reception duties and manager duties

Education

Business And Medical Administration - Business And Medical Administration

Duke Education
12.2025 - 08.2026

Laser IPL SAFETY CERTIFICATE - Laser IPL Safety Certification

Beauty Therapy Australia
01.2019 - 01.2019

Maintain Infection Prevention For Skin Penetration Treatment Ms - HLTINF005

Blue Dog
11.2018 - 11.2018

Diploma - Diploma of Beauty Therapy

TAFE Qld
11.2015 - 11.2016

Skills

  • Spa treatments
  • Facial treatments
  • Deep tissue massage
  • Swedish massage
  • Hot stone massage
  • Thai massage
  • Indian head massage
  • Manual lymphatic drainage
  • Aroma therapy
  • Body treatments
  • Detox body wraps
  • Hydrafacial mastery
  • Microdermabrasion treatments
  • Wrinkle treatment
  • Laser hair removal
  • Skin rejuvenation
  • Skincare treatments
  • Skincare consultation
  • Client education
  • Medical recordkeeping
  • Product promotions
  • Spa retail sales
  • Customer service
  • Team collaboration
  • Appointment scheduling
  • Multitasking and organization
  • Attention to detail
  • Safety compliance
  • Infection prevention
  • Infection control
  • Skincare laser safety
  • Spa management
  • Medical recordkeeping
  • Consultations
  • Relaxation techniques
  • Spa services expert
  • Spa management
  • Infection control
  • Skincare laser safety
  • Wellness techniques
  • Consultations

References

References available upon request.

Timeline

Business And Medical Administration - Business And Medical Administration

Duke Education
12.2025 - 08.2026

Spa Therapist

Reef House Palm Cove
08.2024 - 05.2026

Senior Spa Therapist

Niramaya villas and Spas Port Douglas
05.2022 - 10.2025

Senior Spa Therapist

Silky oaks healing waters spa
09.2020 - 09.2022

Laser IPL SAFETY CERTIFICATE - Laser IPL Safety Certification

Beauty Therapy Australia
01.2019 - 01.2019

Maintain Infection Prevention For Skin Penetration Treatment Ms - HLTINF005

Blue Dog
11.2018 - 11.2018

Senior Beauty Therapist

Infinity skin and beauty clinic
06.2016 - 01.2020

Diploma - Diploma of Beauty Therapy

TAFE Qld
11.2015 - 11.2016
Melissa Norman