Melissa Oncel
East Cannington
Summary
Developed strong multitasking and organizational skills in fast-paced office environment, handling front desk operations and administrative duties. Demonstrated ability to manage diverse tasks and communicate effectively with clients and team members. Seeking to transition into new field, utilizing solid foundation in administrative support and customer service.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Receptionist Administrator
Cannington Medical and Dental Centre
04.2024 - 10.2024
- Contributing in medical centre to finish off hours for work experience
- Learned Appointment scheduling using medical booking systems
- Patient record management, filing, updating and organising confidential information
- billing and invoicing.
- Understanding patient confidentiality
- Following infection control and safety procedures
- Handling patient inquiries
Retail Assistant
Kmart
10.2023 - 02.2024
- Provided great customer support
- Engaged positively with each customer, providing professional and polite support for sales and service needs
- Processed payments using cash register, card machine and POS system
- Ensured cleanliness of the retail area
Crew Member
Mcdonald's
03.2022 - 11.2022
- Performed cashier duties such as taking orders, collecting payments and providing change
- Served food quickly for positive guest experiences
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies
- Provided excellent customer service to maintain a position atmosphere for guests
- Worked front counter, drive-thru and other areas.
Education
Uniready - Pathway Program
Curtin University
Perth, WA07-2025
Certificate III - General Education For Adults
Cannington Medical and Dental Centre
10.2024
Year 12 - Big Picture Academy
Sevenoaks Senior College
Cannington, WA01.2024
Skills
- Communication
- Attention to detail
- Teamwork
- Adaptability
- Time management
- Collaboration
Certification
Certificate of the SmartMove General Module and Health and Community Care
Languages
English
Native or Bilingual
Turkish
Native or Bilingual
Timeline
Receptionist Administrator
Cannington Medical and Dental Centre
04.2024 - 10.2024
Retail Assistant
Kmart
10.2023 - 02.2024
Crew Member
Mcdonald's
03.2022 - 11.2022
Certificate III - General Education For Adults
Cannington Medical and Dental Centre
Year 12 - Big Picture Academy
Sevenoaks Senior College
Certificate of the SmartMove General Module and Health and Community Care
Uniready - Pathway Program
Curtin University
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