Summary
Overview
Work History
Education
Skills
Timeline
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Melissa Parsons

Ipswich,QLD

Summary

Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.

I am a mother of four beautiful girls who I dedicate my life to, outside of work and study.

I would be happy to take on cleaning or PC shifts here at Bluecare, and hope that I can be a valued member of your team.

Overview

12
12
years of professional experience

Work History

Cleaning

Self Employed Services
03.2018 - Current
  • Identified issues, analyzed information and provided solutions to problems.
  • Learned and adapted quickly to new technology and software applications.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked well in a team setting, providing support and guidance.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked effectively in fast-paced environments.
  • Delivered services to customer locations within specific timeframes.

Manager

SUBWAYRestaurants
11.2011 - 02.2018
  • Defined clear targets and objectives and communicated to other team members.
  • Established robust risk mitigation strategies to safeguard against potential operational challenges or disruptions.
  • Onboarded new employees with training and new hire documentation.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Implemented innovative marketing campaigns that boosted brand awareness and generated significant sales leads.
  • Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation.
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.
  • Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
  • Conducted competitive analysis to identify market trends and capitalize on emerging opportunities for growth.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.

Education

Bachelors Degree - Registered Nurse

University of Southern Queensland
Ipswich, QLD
11.2025

Diploma - Community Services And Development

University of Southern Queensland
Ipswich, QLD
12.2022

Skills

  • Time Management
  • Room Cleaning and Restocking
  • Resident Care Partner
  • Patient Feeding
  • Health Education
  • Patient Management
  • Support Services
  • Behavior redirection
  • Patient Care Quality
  • Infection Control
  • Observation Documentation
  • Emotional and Social Support
  • Vital signs
  • Documenting behaviors
  • Healthcare ethics
  • Empathy and Compassionate Care
  • Oral Hygiene
  • Patient relationship building

Timeline

Cleaning

Self Employed Services
03.2018 - Current

Manager

SUBWAYRestaurants
11.2011 - 02.2018

Bachelors Degree - Registered Nurse

University of Southern Queensland

Diploma - Community Services And Development

University of Southern Queensland

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Melissa Parsons