Melissa Perry
West Gosford,NSW
Summary
Compassionate community support worker focused on providing exceptional care and assistance. Strong interpersonal skills combined with a respectful approach to client interactions. Experienced in creating positive outcomes through patience and understanding. Eager to engage in meaningful work that supports community health and development.
Overview
7
7
years of professional experience
4
4
Certifications
Work History
Sales Assistant
BAKERS DELIGHT
Forster/ Tuncurry, NSW
05.2005 - 08.2006
- Maintained cleanliness and organization of sales floor and display areas.
- Processed transactions accurately using point-of-sale system.
- Handled customer complaints with professionalism and empathy.
- Informed customers about current promotions and discounts.
- Maintained cleanliness of the sales floor area at all times.
Customer Sales Assistant
BILO
Forster/ Tuncurry, NSW
01.2000 - 12.2002
- Handled returns and exchanges in accordance with policy.
- Maintained cleanliness of sales floor and stockroom areas.
- Responded to customer questions about products and services.
- Cleaned shelves, counters and tables to maintain organized store.
Receptionist
Blood Bank
Taree, NSW
03.1999 - 12.2000
- Greeted and assisted donors in a welcoming environment.
- Managed appointment scheduling for blood donation sessions.
- Answered phone calls and responded to inquiries professionally.
- Ensured cleanliness and organization of reception area.
Education
Taree High School
Taree, NSW01-2003
Skills
- Patience
- Empathy
- Active listening
- Good communication
- Reliable
- Punctual
- Friendly
- Approachable
- Documentation and reporting
- Scheduling appointments
- Phone etiquette
- Conflict resolution
- Organizational skills
- Multitasking and prioritization
Certification
COMMUNITY SERVICES CERTIFICATE 3
Timeline
Sales Assistant
BAKERS DELIGHT
05.2005 - 08.2006
Customer Sales Assistant
BILO
01.2000 - 12.2002
Receptionist
Blood Bank
03.1999 - 12.2000
Taree High School