Melissa Pollard
Moree,NSW
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Team Leader - Community Engagement Officer
Byamee Proclaimed Place Inc
Moree, NSW
01.2024 - 04.2024
- Provided support and guidance to team members, ensuring that all tasks were completed in a timely manner.
- Monitored client progress and updated records accordingly.
- Facilitated communication between team members to ensure efficient delivery of services.
- Evaluated client feedback regarding services received from the agency and implemented changes based on input provided by clients.
- Reviewed case files regularly to identify areas of improvement within existing systems.
- Enforced safety protocols throughout work environment in order to protect both employees and clients from harm.
- Developed and implemented strategies to increase community engagement in local events.
- Compiled reports summarizing progress made towards achieving organizational goals related to community engagement.
- Developed grant proposals to secure funding for nonprofit organizations.
- Identified new sources of grant funding, including corporate, private, and government grants.
- Prepared budgets reflecting estimated costs associated with proposed projects or initiatives.
Youth Consultant
Joblink Plus
Moree
12.2020 - 01.2024
- Provided guidance and support to youth on a range of topics, such as career development, job search strategies, mental health, and community involvement.
- Actively participated in community outreach efforts aimed at engaging underserved communities.
- Assessed client needs and referred them to appropriate services or resources as necessary.
- Used calm, positive and encouraging approach with youth.
- Participated in professional development trainings related to adolescent psychology and counseling techniques.
- Researched and developed program initiatives to better serve client population base.
- Advocated for youth to gain employment, supported throughout their employment to give constant encouragement
- Provided disabled students with assistive devices, supportive technology and assistance accessing facilities.
Education
Certificate IV - Mental Health Services
TAFE
Moree12-2024
First Aid Accreditation -
Community College
Moree, NSW04-2024
Food Handler Basics - Food Handler Basis
NSW Government
Moree, NSW01-2024
Certificate III - Family And Community Services
Community College
Moree, NSW12-2022
Mental Health First Aid - Youth Mental First Aider - Mental Health First Aid - Youth Mental First Aider
Australian Training Plus
Moree, NSW09-2021
Certificate IV - Work Health And Safety
Australian Training Plus
Moree, NSW07-2021
Certificate III - Individual Support - Aged Care
Community College
Moree, NSW12-2015
Certificate III - Office Administration And Financial Skills
TAFE
Moree, NSW11-1997
Skills
- Complaint resolution
- Documentation And Reporting
- Mentoring
- Team Supervision
- Overseeing Daily Activities
- Client Support
- Staff Training
- Safety processes and procedures
- Reliability
- Effective Communication
- Professionalism
- Time Management
References
References available upon request.
Timeline
Team Leader - Community Engagement Officer
Byamee Proclaimed Place Inc
01.2024 - 04.2024
Youth Consultant
Joblink Plus
12.2020 - 01.2024
Certificate IV - Mental Health Services
TAFE
First Aid Accreditation -
Community College
Food Handler Basics - Food Handler Basis
NSW Government
Certificate III - Family And Community Services
Community College
Mental Health First Aid - Youth Mental First Aider - Mental Health First Aid - Youth Mental First Aider
Australian Training Plus
Certificate IV - Work Health And Safety
Australian Training Plus
Certificate III - Individual Support - Aged Care
Community College
Certificate III - Office Administration And Financial Skills
TAFE
Similar Profiles
Kayliana McDonaldKayliana McDonald
Administrative Assistant at Proclaimed BeautyAdministrative Assistant at Proclaimed Beauty
Samantha WrigglesworthSamantha Wrigglesworth
Director of Sales and Events at Middleton Place and The Inn at Middleton PlaceDirector of Sales and Events at Middleton Place and The Inn at Middleton Place
Robert VanBenschoten JrRobert VanBenschoten Jr
Area Sales Manager at Hyatt Place New York City/Times Square & Hyatt Place ChelseaArea Sales Manager at Hyatt Place New York City/Times Square & Hyatt Place Chelsea
Baptiste MezelBaptiste Mezel
Grain Handler at GraincorpGrain Handler at Graincorp
John BryantJohn Bryant
Volunteer at Lifehouse Care op ShopVolunteer at Lifehouse Care op Shop