Summary
Overview
Work History
Education
Skills
Timeline
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Melissa Powyer

Dubbo,NSW

Summary

Compassionate Endorsed Enrolled Nurse with NSW Health, skilled in direct patient care and clinical documentation. Achieved improved patient satisfaction ratings through personalized care and effective communication. Demonstrated strong clinical judgment and advocacy, significantly reducing hospital-acquired infections while mentoring new staff to enhance team efficiency.

Overview

24
24
years of professional experience

Work History

Endorsed Enrolled Nurse

NSW Health
02.2020 - Current
  • Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Performed routine wound care and dressing changes on schedule.
  • Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
  • Improved patient satisfaction ratings by delivering compassionate and personalized care.
  • Implemented infection control measures that significantly reduced hospital-acquired infections.
  • Utilized strong clinical judgment in prioritizing patient needs during high-stress situations, ensuring optimal outcomes.
  • Collaborated with multidisciplinary teams for optimized patient treatment plans and outcomes.
  • Mentored new nursing staff members, fostering teamwork and improving unit efficiency.
  • Reduced medication errors through thorough double-checking of prescriptions and dosages.
  • Maintained up-to-date knowledge on evidence based care in nursing practice to enhance effectiveness in delivering quality care.
  • Assisted physicians in performing diagnostic tests and procedures to facilitate prompt diagnosis and treatment.
  • Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.

AIN

Orana Gardens Pty Ltd
10.2013 - 01.2020
  • Provided high-quality personal care services such as Activities of Daily living ensuring person centred care tailored to meet individual requirements of each resident.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with residents.
  • Performed accurate documentation of resident information according to established protocols for record-keeping purposes.
  • Promoted independence in residents through walking exercises or assisting them with mobility devices like four wheel walkers, forearm support frames and wheelchairs.
  • Manual handling competency with use of mechanical lifters and slide sheets to ensure safe transfer of residents who are unable to weight bare.
  • Built rapport with patients and families, providing emotional support during difficult times.
  • Collaborated with nursing staff to create individualized care plans tailored to each residents needs.
  • Effective communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
  • Served as an advocate for each residents needs during shift handoffs or multiisciplinary conferences with other healthcare professionals.
  • Cared for residents with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Actively participated in multidisciplinary team meetings to discuss patient progress and develop effective care strategies.
  • Adhered strictly to infection control policies while performing tasks such as administering medications or changing dressings.
  • Educated family members on caregiving techniques to better support their loved ones at home after discharge from the facility.
  • Advocated for residents rights and needs, ensuring respectful and ethical care.
  • Facilitated smooth transitions for patients from hospital to home care, ensuring continuity of care.
  • Provided emotional and psychological support to residents their families, fostering positive healthcare experience.
  • Collaborated with healthcare teams to develop individualized care plans, enhancing residents outcomes.
  • Adapted care practices to meet needs of diverse patient populations, ensuring culturally sensitive care.
  • Documented patient conditions and care provided, ensuring accurate health records for informed medical decisions.

Beauty Therapist

Sole Trader
05.2008 - 12.2019
  • Maintained a clean and hygienic work environment, adhering to strict sanitation guidelines for client safety.
  • Performed a variety of beauty treatments, including facials, massages, and waxing, for optimal client results.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Helped customers feel relaxed and comfortable through conversation and personal relatability.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Enhanced client relationships through excellent customer service and effective communication skills.
  • Participated in ongoing training and education opportunities to stay current on industry trends and techniques.
  • Managed appointment scheduling efficiently, optimizing the use of available time slots while minimizing wait times for clients.
  • Contributed significantly towards boosting the salon''s reputation by consistently receiving positive feedback from clients on provided services.
  • Increased salon revenue by upselling additional services and retail products to clients.
  • Educated clients on care processes and advised on further care and products.
  • Developed customized treatment plans based on thorough consultations with clients regarding their skincare concerns and goals.
  • Analyzed client needs and came up with individualized and continuous treatment plans.
  • Handled stocking and cleaning of both therapeutic workspaces and front office.
  • Retained a loyal clientele base through personalized follow-up communications and consistent delivery of exceptional services.
  • Collaborated with colleagues to create a welcoming atmosphere that encouraged repeat clientele.

Beauty Therapist

Noreens Beauty Studio
01.2001 - 05.2008
  • Maintained a clean and hygienic work environment, adhering to strict sanitation guidelines for client safety.
  • Performed a variety of beauty treatments, including facials, massages, and waxing, for optimal client results.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Helped customers feel relaxed and comfortable through conversation and personal relatability.

Education

Diploma Of Nursing - Endorsed Enrolled Nursing

TAFE Western NSW
Dubbo, NSW

Certificate IV - Beauty Therapy

TAFE Western NSW
Dubbo NSW
12.2004

Higher School Certificate -

Delroy High School
Dubbo, NSW
01.2001

Skills

  • Direct patient care
  • Clinical documentation
  • Patient management
  • Healthcare ethics
  • Care plan implementation
  • Nursing assessments
  • Patient advocacy
  • Patient assessment and care
  • Direct nursing care
  • Electronic medical records and documentation
  • Nursing staff development
  • Compassion and empathy
  • Relationship building
  • Mobility assistance
  • Implementing appropriate services for discharge planning based on patient needs and person centred care

Timeline

Endorsed Enrolled Nurse

NSW Health
02.2020 - Current

AIN

Orana Gardens Pty Ltd
10.2013 - 01.2020

Beauty Therapist

Sole Trader
05.2008 - 12.2019

Beauty Therapist

Noreens Beauty Studio
01.2001 - 05.2008

Diploma Of Nursing - Endorsed Enrolled Nursing

TAFE Western NSW

Certificate IV - Beauty Therapy

TAFE Western NSW

Higher School Certificate -

Delroy High School

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