Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melissa Proctor

Gold Coast,QLD

Summary

Driven CA4 Clinical Assistant with extensive experience at GCHHS and Rockhampton Health Service, adept in pharmaceutical dispensing and inventory management. Excelled in leveraging ieMR and ELMS technologies, enhancing pharmacy efficiency. Demonstrated exceptional customer service and teamwork, significantly contributing to safe and effective patient care.

Overview

21
21
years of professional experience

Work History

CA4 Clinical Assistant

GCHHS
Gold Coast
07.2005 - Current

* Assist the Dispensary Manager and Pharmacists in facilitating the provision of a safe, efficient and effective pharmacy service.

* Preparing, distributing and dispensing pharmaceuticals under the supervision of a Pharmacist in accordance with current legislative requirements (including SAS prescription processing monitored medicine processing, PBS and NON PBS guidelines processing, LAM and NON LAM dispensing, pre-packing)

* Trained in all aspects of pharmacy

* Re-stocking of ward areas (supplying imprest stock to various wards)

* Processing inventory within the pharmacy

* Competent in the use of our Robotics System

* Picking, scanning and labelling inpatient supplies

* Monitored medicines processing, supplying inpatient stock to wards and processing and picking monitored medicine prescriptions

* PBS claim

* Assisting the administration team on the front counter

* Customer service

* Competent in maintaining and monitoring the cold chain procedure

* Adhering to infection control procedures

* Processing medicines delivered or returned to pharmacy

* Assisting pharmacist on wards taking medication histories

* Competent in ieMR

* Competent in ELMS

WORKING IN HOSPITAL IN THE HOME

* Liaise with other Pharmacies, Nursing Home, Doctors Surgeries

* Ordering infusors from Baxter

* Liaise with Pharmacists, Doctors and other Allied Health Staff

* Maintaining patient referrels

* Processing and preparing inpatient supplies for various patients within the HITH/Interim Care team

* Prepping discharge medication records (DMR'S)

* Prepping inpatient medication records (IMR's)

Dispensary Assistant

Rockhampton Health Service/Hospital
Rockhampton, QLD
02.2003 - 06.2005

* Preparing, distributing and dispensing pharmaceuticals under the supervision of a pharmacist operating within the limitations and boundaries of the role according to the current legislative requirements

* Inpatient dispensing

* Re-stocking of ward areas (imprest)

* Assisting pharmacists on wards to do medication history checklists for patients

* Chemotherapy labelling

* Customer service

Education

Certificate IV - Hospital Health Services

Charles Sturt University
Wagga Wagga, NSW

High School Diploma -

Maryborough State High School
Maryborough, QLD
11.1994

Skills

    * CA4 Clinical Assistant

    * ieMR trained

    * Ipharmacy trained

    * ELMS trained

Timeline

CA4 Clinical Assistant

GCHHS
07.2005 - Current

Dispensary Assistant

Rockhampton Health Service/Hospital
02.2003 - 06.2005

Certificate IV - Hospital Health Services

Charles Sturt University

High School Diploma -

Maryborough State High School
Melissa Proctor