Melissa Rogers
Erina,NSW
Summary
Energetic and Friendly Child Care worker. I love bringing fun and hard work to children and their families. Being part of a team committed to providing quality care in a nurturing and inspiring environment for young people to have the best platform to learn.
My flexible and positive personality brings a balance to teams in many work environments.
Overview
19
19
years of professional experience
Work History
SEPT MENTOR
Brave foundation
05.2018 - Current
- Working in a mentor capacity to support Expecting and Parenting Teens through the execution of;
- Setting educational and Professional Goals
- Working through a pathway plan developed by Brave foundation to identify areas of support for each individual participant
- Identifying potential barriers that may stop participant reaching either education goals or employment opportunities
- Developing and maintaining relationships with stakeholders across two regions to best support participants moving through pathway plans, removing barriers and reaching educational and employment goals
- Work with a budget to provide participants with scholarships and brokerage when required to support needs around engaging in education and employment
- Networking in the Community to explain service delivery of the mentor role and to receive referrals / make referrals out
- Working closely with service providers to best holistically support Teen Parents break the cycle of poverty
- Identify and understand the barriers of each individual to best support their goals with all appropriate extra support
- Regular contact points with every participant and appropriate documentation of meetings and expected outcomes
Pastoral Care for 18-25yrs
Macquarie Life Church
01.2010 - Current
- Assist in identifying concerns of a young person, whether it be physical, emotional or a social
- Helping to connect young people to appropriate help outside the church, for example to a psychologist if necessary or counselling service
- Report and document as required for legal responsibilities
- Regular training on keeping young people safe from harm
- Partnering with local organisations supporting mental health and at risk Young Adults
- Part of a team whose vision it is to create a culture where young people are friendly and encouraging to each other
Check Out Operator
Cole’s
12.2022 - 06.2023
- Maintained a clean and organised checkout area, ensuring a positive shopping experience for patrons.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Provided service to customers, promptly addressing concerns and answering inquiries.
- Actively listened to customer needs, recommending appropriate products or services when necessary.
- Collaborated with team members to manage long lines during peak hours, streamlining the checkout process for all customers.
- Enhanced customer satisfaction by efficiently scanning items and accurately processing payments.
- Processed refunds and exchanges in accordance with company policy.
- Operated cash register to record transactions accurately and efficiently.
- Used POS system to enter orders, process payments and issue receipts.
Child Care Educator – Diploma
DALE Young Parents’ School
01.2006 - 05.2018
- Working with a team of qualified educators implementing the Early Years Learning framework
- Upholding the Foundations core values of Loving God and serving others within our Early Education setting
- Regular conversations with parents to incorporate their Child's routine while in our care
- Daily setting up of an environment that will best enhance all areas of development for each child
- Guided by the Early Years Learning Framework, document Children’s development and plan programs to encourage developing skills in all areas of child’s individual development
- Plan and deliver Group activities to encourage social skills and a sense of belonging
- Liaise with Parents and external services to best support children's health and welfare
- Build and maintain professional relationships with parents, encourage and implement daily communication to best provide for the needs of each child
- Adhering to WHS standards and being proactive in ensuring the environment is as safe as possible, for staff, children and visitors
- Regular meetings with Early Education Centre team, and also Young Parents team semi regularly
- Regularly assisting with transport of students to and from school
- ( LR licence holder )
- Coordinate centre, one day per week for Director to have an office day and or when Director absent
Child Care Educator
Young Parents Program ( Central Coast )
01.2013 - 07.2015
- Part of the Pioneer team for Dale Young Parents’ Central Coast, working alongside two teachers and an executive to execute from the ground up all the necessary means to begin the program
- Liaise regularly with various non for profit organisations and local churches to employee volunteers and staff to assist with the daily running
- Organised special events, such as ‘Pamper day’ and ‘Shine’
- Sourced the necessary resources to establish our onsite ‘Creche’
- Worked with Youth Connections to employee and train a trainee who identified as indigenous
- Daily Liasing with other organisations who also used this site to fairly share the space
- Regular discussion on safety and security risks potentially using this model, and how to best achieve a safe space for all involved
- Sourced and implemented policy and procedures relevant to an Early Learning Environment
- Planned events such as end of year presentation nights, and external excursions to Taronga Zoo
- Organised necessary documentation to ensure we worked within our legal obligations to students and visitors on site
- Managed trainees and obtained volunteers regularly to assist our team, ensuring documentation required was always up to date and accurate
Education
Diploma - Community Services
Advanced Careers College
01.2004
Skills
- Microsoft Suite
- HTML
- Penelope
- One Drive
- Excel
- Word
- SharePoint
- Communication
- Networking
- Relational Skills coach
Formal Qualifications
Diploma of Community Services, Advanced Careers College, 2003-2004
Computing Skills
- Microsoft Suite
- HTML Web
- Penelope – client documentation software program
- One Drive
- Excel
- Word
- Share point
Professional Development
- 2019, Deep Democracy training, Mental Health First Aid
- 2018, Child Protection Training, Clifton Strengths Training, First Aid Training
Timeline
Check Out Operator
Cole’s
12.2022 - 06.2023
SEPT MENTOR
Brave foundation
05.2018 - Current
Child Care Educator
Young Parents Program ( Central Coast )
01.2013 - 07.2015
Pastoral Care for 18-25yrs
Macquarie Life Church
01.2010 - Current
Child Care Educator – Diploma
DALE Young Parents’ School
01.2006 - 05.2018
Diploma - Community Services
Advanced Careers College
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