Melissa Shaw

Education Administrator

Department Of Education

09.2016 - Current

Served as a liaison between administration, parents, and teachers to address concerns, resolve conflicts, and foster positive relationships within the school community.
Enhanced student learning experiences by implementing innovative educational programs and initiatives.
Facilitated communication with support services through regular meetings and other channels.
Implemented policies and procedures that promoted a safe, inclusive learning environment for all students.
Promoted a culture of collaboration and continuous improvement, fostering strong relationships among staff, students, and families.
Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
Maintained personnel records and updated internal databases to support document management.
Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
Established an organised filing system that streamlined document retrieval and reduced misplaced files.
Managed human resources functions, including but not limited to, payroll of temporary staff, allocation of staff leave.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained electronic and paper filing systems for easy retrieval of information.
Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
Reconciled account files and produced monthly reports.
Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
Assisted in preparation and processing of payroll to facilitate prompt staff payments.
Expedited invoice processing by accurately reviewing vendor submissions, reconciling accounts payable discrepancies, and conducting timely payments.
Maximised office space utilisation by maintaining a clean, organised work environment that encouraged productivity and efficiency.
Updated daily transaction records to assist with payroll and billing administration.
Supported month-end close processes, ensuring accurate and timely submission of financial statements to stakeholders.
Assisted in the preparation of tax filings, ensuring accurate reporting and adherence to government regulations.
Produced reports outlining latest financial information such as expenses, income and outstanding balances.