Melissa Slack
McIlwraith,QLD
Summary
Proven to excel in fast-paced environments, demonstrated through various dynamic roles, where exceptional teamwork and customer service skills led to efficient day-to-day operations. Skilled throughout various trades, my adaptable nature and problem-solving abilities ensure high-quality outcomes, with a focus on enhancing client satisfaction and operational productivity.
Overview
27
27
years of professional experience
Work History
Volunteer - High School Tuckshop
Gin Gin State P&C
05.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Food preparation and safe handling
- Banking, cash handling.
- General cleaning
Labourer
Bobs Firebuckets
01.2019 - 12.2022
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Performed general housekeeping and cleaning tasks.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
- Maintained high-quality workmanship through attention to detail and adherence to industry standards.
- Ensured safety compliance through regular inspection of tools and equipment, reporting any issues promptly.
- Enhanced project timelines by collaborating effectively with team members on various tasks.
- Used variety of hand and power tools to complete tasks.
- Loaded and unloaded materials onto trucks and trailers.
- Cleaned and maintained tools, equipment and worksites.
- Welding, plasma cutting and painting
- Promotions and advertising
Painter & Decorator
Living Colour (Self Employed)
01.2012 - 12.2018
- Painted surfaces using brushes, spray guns, and paint rollers.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
- Painted indoor areas such as hallways, bathrooms, and lobbies.
- Maintained a clean and organized workspace, minimizing disruptions for clients during projects.
- Prepared surfaces for painting by cleaning, sanding, and repairing defects to ensure smooth results.
- Prepared trim, walls and ceilings for painting by cleaning, smoothing, and priming.
- Applied putty, wood filler, spackling, and caulks to prep uneven surfaces and fill in holes.
- Repaired wall holes and scrapes.
- Delivered high-quality painting services on time and within budget for a variety of clients.
- Climbed scaffolding, staging, ladders, and planks to reach work area surfaces and observed safety protocols to prevent falls.
- Protected surfaces from damage and spills by using drop cloths prior to and during painting.
- Reduced waste materials by accurately estimating paint quantities needed for each job.
- Managed inventory of supplies and ensured proper maintenance of painting equipment for optimal performance on each job site.
- Calculated amount of paint and other materials needed for each job accurately.
- Evaluated completed work for quality and adherence to standards and client requirements.
- Mixed and blended paints according to specified colors and consistency.
- Taped off areas to prevent overspray and other accidents.
- Applied various types of paints and other finishes to interior and exterior surfaces.
- Calculated accurate amounts of materials and estimated time for planned jobs.
- Interacted with clients to report progress and verify timetable for completed work.
Trade Qualified Painter & Decoator
Q-Build
01.2006 - 11.2012
- Painted surfaces using brushes, spray guns, and paint rollers.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
- Painted indoor areas such as hallways, bathrooms, and lobbies.
- Maintained a clean and organized workspace, minimizing disruptions for clients during projects.
- Prepared surfaces for painting by cleaning, sanding, and repairing defects to ensure smooth results.
- Applied primer, paints, varnishes and lacquers to walls and surfaces using traditional and sprayer methods.
- Repaired wall holes and scrapes.
- Operated power sprayers and hand tools to prepare and paint large areas.
- Delivered high-quality painting services on time and within budget for a variety of clients.
- Climbed scaffolding, staging, ladders, and planks to reach work area surfaces and observed safety protocols to prevent falls.
- Consistently met safety regulations while working on-site at both residential and commercial properties.
- Improved customer relations through strong communication skills and attention to detail in all projects.
- Protected surfaces from damage and spills by using drop cloths prior to and during painting.
- Safely operated lifts, scaffolding, and ladders to complete large-scale jobs efficiently.
- Enhanced the appearance of residential and commercial spaces by skillfully applying paint, wallpaper, and other finishes.
- Accomplished seamless blending between old paintwork areas with new applications using careful color matching techniques.
- Mixed and blended paints according to specified colors and consistency.
- Applied specialized techniques such as faux finishing or murals to create unique visual effects in various spaces.
- Followed safety procedures and properly used protective gear while painting.
- Used airless sprayers, rollers, brushes and other painting tools to accomplish job tasks.
- Utilized brushes and rollers to create various textures.
- Repaired drywall and plaster prior to painting.
- Trained new staff on initial setup routines and continual work monitoring procedures.
Waehousing/logistics
Comalco
01.2005 - 12.2005
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Learned and adapted quickly to new technology and software applications.
- Packing and delivering of goods
Genral Labourer
CQ Scaffolding/ Orica
01.2002 - 12.2004
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Performed general housekeeping and cleaning tasks.
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Worked outside in all weather conditions.
- Scaffolding
- Gardening
Barista/waitstaff
Beppies for Coffee
01.2001 - 12.2003
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
- Optimized beverage presentation through creative garnishing techniques, elevating the visual appeal of each drink served.
Waitstaff
Sharks Sports Club
01.1999 - 12.2000
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Implemented performance evaluation system for waitstaff, fostering continuous improvement and professional growth.
- Resolved customer complaints professionally and effectively, maintaining strong relationships with clientele.
- Established a positive work environment, promoting teamwork and open communication among staff members.
- Monitored health code compliance by enforcing strict cleanliness standards within the dining area and kitchen workspace.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
Cleaner/ Laundry Worker
Victoria Point Nursing Home
01.1998 - 12.1999
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
- Provided assistance to other staff members with cleaning of difficult areas.
- Organized and used industrial cleaning products following strict safety procedures.
- Developed strong relationships with clients through professionalism and consistent delivery of reliable services tailored to their specific needs.
- Reduced cross-contamination risks through adherence to strict sanitation guidelines in food preparation areas.
- Operated industrial washing machines and dishwashers to clean linens and dishware.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Education
Trade - Painting And Decoating
Skills Tech
Brisbane, QLD01.2010
Certificate Of Basic Music Industry Skills - Music
Northern Territory University
Darwin, NT12.1994
Yr12 - Completion of Yr 12
Nhulunbuy High
Nhulunbuy, NT12.1993
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Attention to Detail
- Flexible and Adaptable
- Multitasking Abilities
Timeline
Volunteer - High School Tuckshop
Gin Gin State P&C
05.2022 - Current
Labourer
Bobs Firebuckets
01.2019 - 12.2022
Painter & Decorator
Living Colour (Self Employed)
01.2012 - 12.2018
Trade Qualified Painter & Decoator
Q-Build
01.2006 - 11.2012
Waehousing/logistics
Comalco
01.2005 - 12.2005
Genral Labourer
CQ Scaffolding/ Orica
01.2002 - 12.2004
Barista/waitstaff
Beppies for Coffee
01.2001 - 12.2003
Waitstaff
Sharks Sports Club
01.1999 - 12.2000
Cleaner/ Laundry Worker
Victoria Point Nursing Home
01.1998 - 12.1999
Trade - Painting And Decoating
Skills Tech
Certificate Of Basic Music Industry Skills - Music
Northern Territory University
Yr12 - Completion of Yr 12
Nhulunbuy High
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