Melissa Smith
Greenbank,QLD
Summary
Accomplished Registered Nurse with a proven track record at Queensland Health, excelling in patient assessments and direct patient care. Demonstrated ability to enhance patient recovery through expert education and advocacy, backed by advanced computer skills and a non-judgmental approach, working with diverse patient populations. Quick learning, dependable and passionate job seeker with strong organizational skills, who is eager and ready to help the team achieve company goals.
Overview
30
30
years of professional experience
Work History
Registered Nurse
Queensland Health
06.2014 - Current
- Conducted Nursing Triage utilising multiple computer platforms, demonstrating high computer literacy.
- Ability to rapidly build client rapport, trust and confidence, through exceptional social and communication skills.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Counseled patients via telephone according to established guidelines and protocols, advising on provider-established plans of care.
- Managed high-stress situations calmly, providing reassurance to distressed callers while gathering necessary information for accurate decisionmaking.
- Demonstrated excellent critical thinking skills when evaluating patient symptoms and determining the need for immediate intervention or further assessment.
Registered Nurse Preadmission
Greenslopes Private Hospital
01.1995 - 08.2012
- Provided pre-and post-operative education for joint replacement patients to facilitate informed decision-making about their surgical options and promote successful recoveries.
- Acted as an advocate for patients'' rights regarding pain management, working closely with physicians to optimize analgesia while minimizing side effects of medications.
- Mentored new nurses in the orthopedic specialty, sharing clinical expertise and fostering professional growth.
- Utilized critical thinking skills to assess, plan, implement, and evaluate nursing interventions for complex orthopaedic cases.
- Promoted a safe environment in the orthopaedic unit by adhering to infection control protocols and maintaining appropriate supplies and equipment.
- Served as a liaison between patients, families, and healthcare teams to ensure timely communication of critical information.
- Assisted orthopaedic patients with mobility tasks such as ambulation, transfers, and range-of-motion exercises as part of their rehabilitation process.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
Education
Bachelor of Nursing-Post Registration - Nursing
University of Souther.
Toowoomba, QLD04.2007
General Certificate in Nursing - Nursing
Royal Brisbane Hospital
Herston, QLD04.1988
Skills
- Strong organisation skills
- Positive and 'can do' approach, with great communication skills
- Willingness to work and accustomed to shift working
- Patient and caregiver education
- Documentation and Charting utilising advanced computer and assessment skills
- Complex Problem-Solving skills
- Familiarity with Microsoft Office
- Non judgemental approach to client care
- Highly responsible
- Current Australian Driver's license
Timeline
Registered Nurse
Queensland Health
06.2014 - Current
Registered Nurse Preadmission
Greenslopes Private Hospital
01.1995 - 08.2012
Bachelor of Nursing-Post Registration - Nursing
University of Souther.
General Certificate in Nursing - Nursing
Royal Brisbane Hospital
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