Summary
Overview
Work History
Education
Skills
Attributes
Seeking
Independent Training
Voluntary Positions
Personal Information
References
Hobbies and Interests
Timeline
Melissa Solomon

Melissa Solomon

Administration Management
Belgrave South,VIC

Summary

Self-motivated Administration Specialist brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff.

Overview

26
26
years of professional experience

Work History

Office/Administration Manager

Complete Business Support (Self-Employed)
01.2014 - Current
  • Administration varies based on the client's needs and requirements in each description below;
  • Project/Contract, Financial Management, Tax obligations, Employee contracts and Payroll.

Entrepreneur

Cashflow USA (Self-Employed)
01.2017 - 03.2024
  • Establishment of company structure via an attorney in America for the client.
  • Buy a high-yield property portfolio via wholesalers or realtors.
  • Manage property portfolio via property management in America.
  • Sell properties if required.
  • Launched new property opportunities successfully through comprehensive planning, strategy and research.
  • Determined business plan, mission statement, and vision.
  • Established a successful startup by researching market opportunities, creating a business plan, and securing funding.
  • Successfully navigated challenging economic conditions by adapting business strategies quickly in response to changing market dynamics.
  • Managed financial aspects of the business including budgeting, forecasting, cash flow management, and financial reporting to stakeholders.
  • Mapped income generating strategies to grow revenue.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Identified target customer segments through in-depth research, building tactical marketing strategies.
  • Maximized staff productivity through effective delegation of tasks, performance evaluation feedback loops, and professional development opportunities.

Office Manager

Method Electrical Group Pty Ltd
03.2017 - Current
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained computer and physical filing systems.
  • Updated reports, managed accounts, and generated reports for company database.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Coordinated special projects and managed schedules.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Controlled finances to lower costs and keep business operating within budget.
  • Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
  • Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
  • Evaluated employee records and productivity and submitted evaluation reports.
  • Organized travel arrangements for executives by researching cost-effective options while accommodating individual preferences.
  • Implemented new software tools for streamlined project management, increasing efficiency in task completion across teams.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanour by staying calm when addressing unhappy or angry customers.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.

Contracts Management/Office Management

GTK Constructions Pty Ltd
01.2014 - Current
  • Preparing tender submissions, monthly contract invoicing, submission of EOT/NOD, overlooking the financial position of projects.

Bookkeeper

Eastern Earthworks And Excavation
01.2024 - Current
  • Subcontractor agreement with this client via my business Complete Business Support
  • Maintained and processed invoices, deposits, and money logs.
  • Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
  • Supported year-end closing procedures by preparing adjusting journal entries as needed.
  • Improved financial accuracy by reconciling accounts and identifying discrepancies in financial records.
  • Completed tax forms in compliance with legal regulations.

Bookkeeper

TMK Projects
11.2023 - Current
  • Subcontractor agreement with this client via my business Complete Business Support.
  • Maintained and processed invoices, deposits, and money logs.
  • Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
  • Reconciled and corrected issues with financial records.
  • Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
  • Completed payroll for employees and maintained detailed records of procedures.
  • Completed tax forms in compliance with legal regulations.

Bookkeeper

Bourne Constructions
03.2023 - Current
  • Subcontractor agreement with this client via my business Complete Business Support.
  • Maintained and processed invoices, deposits, and money logs.
  • Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
  • Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
  • Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
  • Completed payroll for employees and maintained detailed records of procedures.
  • Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
  • Reconciled and corrected issues with financial records.
  • Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
  • Posted daily receipts and payments in accordance with corporate protocols.
  • Identified accounting errors when cross-referencing documents and database information.
  • Provided support during audits by supplying requested documentation promptly and accurately.
  • Completed tax forms in compliance with legal regulations.
  • Improved financial accuracy by reconciling accounts and identifying discrepancies in financial records.
  • Enhanced cash flow management through timely invoicing and collection of outstanding receivables.
  • Streamlined bookkeeping processes by implementing new accounting software, resulting in increased efficiency.
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
  • Input financial data and produced reports using Xero.
  • Matched purchase orders with invoices and recorded necessary information.
  • Streamlined bookkeeping procedures to increase efficiency and productivity.

Bookkeeper

DPX Pty Ltd
06.2021 - Current
  • Subcontractor agreement with this client via my business Complete Business Support.
  • Maintained and processed invoices, deposits, and money logs.
  • Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
  • Reconciled and corrected issues with financial records.
  • Completed tax forms in compliance with legal regulations.

Bookkeeper

Healthwise Naturopathic Clinic
02.2020 - Current
  • Subcontractor agreement with this client via my business Complete Business Support.
  • Maintained and processed invoices, deposits, and money logs.
  • Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
  • Reconciled and corrected issues with financial records.
  • Completed tax forms in compliance with legal regulations.

Administration

Caulfield SMSF
11.2019 - Current
  • Subcontractor agreement with this client via my business Complete Business Support
  • Handle administration tasks related to SMSF and audit process yearly.

Administration Manager

SAAP AIR
03.2017 - Current
  • Tax and Industry obligations
  • Payables and receivables
  • Payroll
  • Analysis project performance
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Onboarded new employees with training and new hire documentation.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Developed and implemented business strategies to achieve business goals and stay competitive.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Assisted in organizing and overseeing assignments to drive operational excellence.

Office/Administration Manager

Stamford Painting and Property Rejuvenation
01.1998 - 01.2019
  • Overall running of administration, Staff administration - Responsible for 2 apprentices, 3 staff & up to 5 Sub Contractors, Negotiating with Sub Contractors & suppliers, Coordinating trades and Services - Project Management, Estimating, Proposals, Tenders and Quotations, Work Safe, OH&S, Financials, Business Projection, BAS & IAS Lodgements, Advertising, Customer Service

Administration Manager

Direct Gas
01.2012 - 01.2014
  • Overall running of Administration, Employment, Staff Management, Import and Export – Australia to New Zealand, Payroll, Superannuation, Taxation obligations - BAS & IAS Lodgements, Financials, Business Projection, Bank reconciliation, Debt collections, Accounts payable and receivable, Promotions and advertising, Customer Service

Administration Despatch

NYK Logistics
02.2003 - 01.2004
  • Invoicing, Logistic despatch, Container discrepancies

Education

MBA - Business Management

Australian Institute of Business, Adelaide City Centre, South Australia
04.2027

Certificate IV - Business Administration

CLB, Dandenong
08.2012

Skills

  • Xero, Microsoft Office, Acrobat, ServiceM8, Simpro - Intermediate understanding
  • Organization and Time Management
  • Friendly, Positive Attitude
  • Flexible and Adaptable
  • Dependable and Responsible

Attributes

Self-motivated. Advanced ability to multi-task and self-manage priorities and deadlines. High capability in contributing to meeting team objectives and outcomes. Excellent Customer Service skills.

Seeking

A value-driven business that values, recognises and remunerates.

Independent Training

  • ServiceM8 Partner
  • Bitcoin
  • Advanced Certificate Property Investment
  • Advanced Accounting QuickBooks
  • Advanced Sports Strapping and Sports Massage
  • Certificate IV in Business Administration Management
  • Level 2 First Aid Certificate
  • Certificate IV Financial Services
  • Cash Flow Manager Advanced Accounting
  • MYOB Advanced Accounting
  • Interior Decorating and Design Certificate IV with Thomson Education Direct
  • Advanced Estimating and Tender Submission – Master Painters Australia
  • Advanced Certificate in Hospitality Operations - Box Hill College of TAFE
  • Introduction to Australian Wines
  • The Exceptional Assistant
  • Time Management Course
  • Quality Customer Care
  • Telephone Techniques

Voluntary Positions

  • 2016-01-01, 2018-01-01, Secretary, South Belgrave Football and Netball Club
  • 2015-01-01, 2015-01-01, Integration Manager – EFL, South Belgrave Junior Football Cub
  • 2014-01-01, 2014-01-01, Fundraising, South Belgrave Junior Football Club
  • 2010-01-01, 2013-01-01, Secretary, South Belgrave Junior Football Club
  • 2011-01-01, 2011-01-01, Sponsorship Coordinator, South Belgrave Junior Football Club
  • 2008-01-01, 2008-01-01, Bridges of Hope – Event Coordinator, Belgrave Heights Christian School
  • 2005-01-01, 2008-01-01, Auskick Coordinator, South Belgrave Auskick
  • 2003-01-01, 2005-01-01, President, Len Jeffrey Memorial Pre-School

Personal Information

  • Health Status: Good/Excellent
  • Date of Birth: 02/09/76
  • Marital Status: Single

References

Derek Naylor, Econ strategic, 0418 548 334

Hobbies and Interests

  • Renovating
  • Investment Portfolio
  • Cooking
  • Writing

Timeline

Bookkeeper - Eastern Earthworks And Excavation
01.2024 - Current
Bookkeeper - TMK Projects
11.2023 - Current
Bookkeeper - Bourne Constructions
03.2023 - Current
Bookkeeper - DPX Pty Ltd
06.2021 - Current
Bookkeeper - Healthwise Naturopathic Clinic
02.2020 - Current
Administration - Caulfield SMSF
11.2019 - Current
Office Manager - Method Electrical Group Pty Ltd
03.2017 - Current
Administration Manager - SAAP AIR
03.2017 - Current
Entrepreneur - Cashflow USA (Self-Employed)
01.2017 - 03.2024
Office/Administration Manager - Complete Business Support (Self-Employed)
01.2014 - Current
Contracts Management/Office Management - GTK Constructions Pty Ltd
01.2014 - Current
Administration Manager - Direct Gas
01.2012 - 01.2014
Administration Despatch - NYK Logistics
02.2003 - 01.2004
Office/Administration Manager - Stamford Painting and Property Rejuvenation
01.1998 - 01.2019
Australian Institute of Business - MBA, Business Management
CLB - Certificate IV, Business Administration
Melissa SolomonAdministration Management