Summary
Overview
Work History
Education
Skills
Timeline
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Melissa Spry

Lilydale,VIC

Summary

Versatile and results-driven professional with experience at Cornicopia Gourmet Foods, adept in team management and food safety. Excelled in enhancing customer satisfaction and maintaining high-quality standards in food presentation, contributing to the success of numerous catering events. Demonstrated reliability, adaptability, and a commitment to excellence, ensuring seamless event execution and superior service delivery.

Overview

5
5
years of professional experience

Work History

Catering Assistant

Cornicopia Gourmet Foods
11.2004 - 11.2007
  • Provided friendly, courteous service to create memorable moments for guests.
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Coordinated closely with other staff members during events for smooth service delivery.
  • Collaborated with team members to execute seamless catering events for clients.
  • Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
  • Maintained strict adherence to food safety guidelines, preventing any potential health risks or violations.
  • Offered excellent customer service, addressing client concerns promptly and professionally.
  • Maintained professional demeanor under pressure during high-stress situations, contributing to overall success of catered events.
  • Enhanced customer satisfaction by providing exceptional catering services at various events.
  • Created visually appealing buffet displays that attracted positive attention from event attendees.
  • Assisted in resolving any unforeseen issues that arose during events, mitigating negative impacts on client experience.
  • Supervised and trained junior catering staff to carry out correct tasks and apply best practices.
  • Assisted in the preparation and presentation of food, ensuring high-quality standards were maintained.
  • Demonstrated adaptability when adjusting plans according to last-minute changes or requests from clients.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Set up and broke down event spaces efficiently, ensuring timely completion of tasks while minimizing disruption to guests.
  • Supported efficient kitchen operations by maintaining a clean and organized workspace.
  • Oversaw catering orders to verify accuracy and completeness.
  • Managed inventory and supplies, ensuring adequate stock levels for successful event execution.
  • Inspected catering equipment and utensils regularly to manage wear and tear.
  • Provided excellent customer service by addressing client concerns promptly and professionally.

Picker Packer

Mumford Farms
05.2003 - 07.2005
  • Enhanced order accuracy by carefully picking and packing items per customer specifications.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Prepared shipments for safe transportation by securely wrapping pallets and labeling packages according to company guidelines.
  • Maintained warehouse cleanliness and safety, conducting regular inspections to prevent hazards or accidents.
  • Consistently met daily quotas while maintaining high-quality standards in product handling during the picking process.
  • Demonstrated ability to multitask while maintaining attention to detail, resulting in more accurate order fulfillment rates over time.
  • Collaborated with team members to improve overall productivity and meet tight deadlines in a fast-paced environment.
  • Demonstrated adaptability during peak season periods by quickly adjusting to increased workloads and demands.
  • Assisted with loading and unloading trucks, ensuring proper handling of fragile items to minimize breakage or damage.
  • Maintained timely updates on workload progress through effective communication with supervisors.
  • Kept work areas neat, clean and free from debris.
  • Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
  • Safely and securely loaded items to prevent damage during transport.

Food Process Worker

Swanhill Abattior
01.2003 - 07.2003
  • Collaborated with team members to complete daily tasks in a timely manner, contributing to overall operational success.
  • Contributed to workplace safety initiatives by following established protocols and reporting potential hazards promptly.
  • Ensured consistent product quality by conducting thorough inspections and adhering to strict food safety guidelines.
  • Optimized workflow efficiency with proper organization of workstations, storage areas, and tools for easy access during shifts.
  • Reduced downtime during changeovers by effectively cleaning and sanitizing machinery between production runs.

Education

Marymount College
Gold Coast, QLD

Skills

  • Reliability and punctuality
  • Team management
  • Chef support
  • Inventory monitoring
  • Food safety
  • Food storage principles
  • Food presentation
  • Meal delivery
  • Safe food handling
  • Food preparation expertise
  • Table preparation
  • Table setting proficiency

Timeline

Catering Assistant

Cornicopia Gourmet Foods
11.2004 - 11.2007

Picker Packer

Mumford Farms
05.2003 - 07.2005

Food Process Worker

Swanhill Abattior
01.2003 - 07.2003

Marymount College

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Melissa Spry