Melissa Taylor
Nabiac,New South Wales
Summary
Reliable and compassionate professional with a proven track record in enhancing the quality of life for individuals with disabilities, as demonstrated at Community Care Australia. Excelled in problem-solving and daily living assistance, achieving significant improvements in client independence. Skilled in housekeeping, meal preparation, and computer tasks, reflecting a balanced blend of hard and soft skills.
Overview
12
12
years of professional experience
Work History
Disability Support Worker
Community Care Australia
02.2024 - 11.2024
- Drove clients safely to social activities and appointments.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
- Kept detailed daily logs with care actions, patient behaviors, and incidents.
Personal Care Assistant
Malcolm Bailey
10.2023 - 02.2024
- Assisted clients with daily living needs to maintain independence and rehabilitation post op care, for knee replacement.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
- Prevented injuries through diligent observation of the environment and prompt intervention when needed during mobility assistance tasks.
- Assisted with daily living activities, running errands, and household chores.
- Provided safe mobility support to help patients move around personal and public spaces.
- Transported clients to and from medical appointments with safety and efficiency.
- Replaced bandages, dressings, and binders to care for wounds and encourage healing.
RV Detailer
Great Lakes Caravans
07.2013 - 05.2022
- Resolved customer concerns promptly and professionally, fostering trust in our services and capabilities.
- Contributed to the success of the detailing team by consistently meeting performance goals and expectations.
- Participated in local marketing efforts to increase brand visibility within the community for new business opportunities.
- Developed strong relationships with vendors to secure preferred pricing on supplies without compromising quality standards.
Cleaner
Nabiac Hotel
06.2015 - 10.2016
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
Data Entry Clerk
Great Lakes Council
01.2013 - 07.2013
Education
Certificate III - Business Administration
TAFE NSW
NSW12.2013
Skills
- Daily living assistance
- Problem-solving
- Housekeeping and meal preparation
- Personal care
- Independent living support
- Disability awareness
- Client confidentiality
- Computer skills
- Meal planning
- Dressing assistance
- Creative thinking
- Transportation assistance
- Personal growth support
- Elderly care
- Feeding assistance
Timeline
Disability Support Worker
Community Care Australia
02.2024 - 11.2024
Personal Care Assistant
Malcolm Bailey
10.2023 - 02.2024
Cleaner
Nabiac Hotel
06.2015 - 10.2016
RV Detailer
Great Lakes Caravans
07.2013 - 05.2022
Data Entry Clerk
Great Lakes Council
01.2013 - 07.2013
Certificate III - Business Administration
TAFE NSW
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