Summary
Overview
Work History
Education
Skills
Timeline
background-images

Melissa Tep

NOBLE PARK,VIC

Summary

Motivated and detail-oriented professional, currently completing a Certificate of Administration (Medical) through Alffie Training. Developing strong skills in medical terminology, patient record management, and appointment scheduling. With experience in waitressing and customer service, I bring exceptional communication, organisation, and multitasking abilities, along with a proven commitment to accuracy and quality service. Known for my adaptability and positive attitude, I am eager to apply my transferable skills and training to administrative roles, contributing to team efficiency and delivering exceptional customer care in a professional environment.

Overview

2021
2021
years of professional experience

Work History

Front Counter Staff Member

Skippy's Pizza
03.2020 - 08.2020
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly.
  • Operated point-of-sale systems efficiently, ensuring accurate transactions and cash handling.
  • Maintained cleanliness and organization of front counter area to enhance customer experience.
  • Assisted in inventory management by restocking supplies and monitoring stock levels regularly.

Waitress Trainee

Robinvale Golf Club
2019 - 2020
  • Provided exceptional customer service, ensuring a positive dining experience for all guests.
  • Assisted in food and beverage preparation, maintaining high standards of hygiene and presentation.
  • Collaborated with kitchen staff to ensure timely order delivery and accuracy.
  • Operated point-of-sale system efficiently, processing transactions and handling cash accurately.

Education

Certificate III - Business Administration (Medical)

Alffie
Melbourne, VIC
11-2025

Certificate III - Business Administration (Medical)

Alffie
Melbourne, VIC
09-2025

Bachelor of Arts - History

Deakin University
Melbourne, VIC
02-2025

Diploma of Communications - Public Relations

Deakin College
Burwood, VIC
12-2020

Skills

  • Time management
  • Attention to detail
  • Team collaboration
  • Verbal and written communication
  • Strong work ethic
  • Office management
  • Scheduling appointments

Timeline

Front Counter Staff Member

Skippy's Pizza
03.2020 - 08.2020

Waitress Trainee

Robinvale Golf Club
2019 - 2020

Certificate III - Business Administration (Medical)

Alffie

Certificate III - Business Administration (Medical)

Alffie

Bachelor of Arts - History

Deakin University

Diploma of Communications - Public Relations

Deakin College
Melissa Tep