Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Melissa Trudgett

Melissa Trudgett

Townsville,QLD

Summary

Experienced, hard working and dedicated Registered Nurse with thorough understanding of healthcare systems and patient care. Strengths lie in strategic planning, clinical operations management, and staff leadership. Demonstrated ability to drive process improvement leading to enhanced patient outcomes and increased efficiency. Proven track record in fostering collaborative relationships for improved coordination of care.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Clinical Care Manager

Regis Kirwan
Townsville, QLD
01.2022 - Current
  • Conducted regular meetings with multidisciplinary teams to ensure quality of patient care.
  • Monitored patient progress through documentation review, lab results, and other data sources.
  • Participated in performance improvement activities within the department by providing feedback on processes and procedures.
  • Provided guidance and support to medical personnel regarding clinical decisions related to patient care.
  • Managed patient caseloads according to established guidelines while ensuring timely completion of paperwork.
  • Performed chart audits on a periodic basis in order to evaluate accuracy of documentation completed by clinicians.
  • Reviewed medical records in order to identify potential areas of improvement in care delivery methods.
  • Coordinated communication between physicians, nursing staff, patients, and families to facilitate the delivery of healthcare services.
  • Maintained a safe work environment by adhering to safety protocols established by the organization.
  • Ensured compliance with applicable laws, regulations, accreditation standards, policies and procedures related to clinical care management activities.
  • Interviewed applicants and made recommendations for new hires.

Registered Nurse

Regis Whitfield
Cairns, QLD
10.2018 - 01.2022
  • Evaluated effectiveness of interventions through ongoing assessment of patient responses.
  • Monitored vital signs, administered injections, and provided assistance with medical procedures.
  • Documented patient progress notes accurately and efficiently in the electronic medical record system.
  • Maintained a safe environment for all patients by adhering to infection control policies and procedures.
  • Provided emotional support and comfort to families during difficult times.
  • Assessed, planned, implemented and evaluated nursing care for assigned patients.
  • Administered medications and treatments, monitoring patients for reactions and side effects.
  • Monitored work progress throughout shift in order to meet deadlines set by management.

Phlebotomist

Sullivan Nicolaides Pathology
Cairns, QLD
06.2018 - 10.2018
  • Processed samples accurately and efficiently.
  • Performed venipuncture and other blood collection procedures according to established standards.
  • Monitored inventory levels of supplies used in phlebotomy services.
  • Provided excellent customer service while interacting with patients.
  • Prepared specimens for transport to external laboratories.
  • Followed all safety protocols when handling hazardous materials.
  • Documented patient information into electronic medical records system.
  • Maintained a clean, safe, and organized work environment.

Clinical Manager

Royal Australian Navy
Australia
02.2004 - 08.2016
  • Implemented strategies for improving efficiency within the department.
  • Developed and initiated departmental goals, standards of performance, policies and procedures.
  • Performed physical health assessments.
  • Provided nursing care in the field, including vaccinations, pathology collection, wound dressings, and in-hospital care.
  • Trained for emergency field procedures: intubation, chest tube insertion, and responding to emergency events such as cardiac arrest, anaphylaxis, and asthma attacks.
  • Administered and monitored medications in the workplace.
  • Provided clinical oversight for many patients.

Store Manager

Hungry Jacks
Geelong, VIC
07.2001 - 02.2004
  • Implemented efficient systems for tracking stock movement.
  • Identified opportunities for cost savings through waste reduction initiatives.
  • Developed strategies to maximize sales and profitability.
  • Established customer service standards and monitored staff compliance.
  • Ensured compliance with safety regulations and company policies.
  • Recruited, trained and supervised new employees.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Resolved customer complaints in a timely manner.

Education

Bachelor - Nursing

University of South Australia
Adelaide, SA
03-2014

Certificate IV - Nursing (Enrolled/Division 2)

RMIT University
Melbourne, VIC
10-2013

High School Diploma -

North Geelong Secondary Collage
Geelong, VIC
12-2002

Certificate II - Retail Operations

Hungry Jacks Pty Ltd
Geelong, VIC
10-2002

Skills

  • Effective customer communication
  • Healthcare management
  • Coaching and training
  • Clinical assessment
  • Direct patient care
  • Medication management
  • Patient assessments
  • Staff management

Certification

  • NDIS Worker Screening
  • QLD Drivers license

Timeline

Clinical Care Manager

Regis Kirwan
01.2022 - Current

Registered Nurse

Regis Whitfield
10.2018 - 01.2022

Phlebotomist

Sullivan Nicolaides Pathology
06.2018 - 10.2018

Clinical Manager

Royal Australian Navy
02.2004 - 08.2016

Store Manager

Hungry Jacks
07.2001 - 02.2004

Bachelor - Nursing

University of South Australia

Certificate IV - Nursing (Enrolled/Division 2)

RMIT University

High School Diploma -

North Geelong Secondary Collage

Certificate II - Retail Operations

Hungry Jacks Pty Ltd

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