Melissa Turner
Koo-Wee-Rup,VIC
Summary
Professional retail worker with strong focus on team collaboration and achieving results. Proven experience in customer service, inventory management, and sales. Reliable, adaptable, and skilled in handling fast-paced environments while maintaining high standards. Strong communication and problem-solving abilities ensure effective support to both customers and team members.
Overview
14
14
years of professional experience
Work History
Retail Worker
Bunnings Warehouse
06.2016 - Current
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Maintained store organization and cleanliness, ensuring compliance with safety standards.
- Operated point-of-sale systems accurately, processing transactions efficiently.
- Collaborated with team members to restock shelves promptly and effectively manage inventory levels.
- Improved resolution time with effective problem-solving for customer complaints.
- Fostered positive customer service culture within team which led to higher customer satisfaction rates.
Cleaner
Menzies Group
05.2012 - 06.2016
- Maintained cleanliness and hygiene standards across various environments.
- Utilized cleaning equipment and chemicals safely and effectively.
- Conducted thorough inspections to ensure quality of cleaning services provided.
- Managed inventory of cleaning supplies, ensuring availability for daily operations.
Education
No Degree - Certificate 3 in Aged Care
02-2016
Skills
- Customer service
- Patience and empathy
- Customer assistance
- Reliability and punctuality
- Store cleaning
- Display maintenance
- Workplace safety compliance
- Time management
Timeline
Retail Worker - Bunnings Warehouse
06.2016 - Current
Cleaner - Menzies Group
05.2012 - 06.2016
Living And Learning Inc - No Degree, Certificate 3 in Aged Care