Melissa Valdivia
Perth
Summary
Dynamic and dedicated waitress with a proven track record at Tanta, excelling in customer service and strong multitasking. Recognized for maintaining high service standards and fostering team collaboration, I effectively processed orders and enhanced guest experiences through attentive hospitality and detailed menu knowledge.
Overview
6
6
years of professional experience
Work History
Waitress
Tanta
01.2023 - 02.2025
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Processed orders and sent to kitchen employees for preparation.
Waitress
Rutina Cafe
07.2019 - 12.2022
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Answered customers' questions, recommended items, and recorded order information.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Education
Industrial Engineering
Universidad Privada Del Norte
Peru07-2019
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Attention to detail
- Hospitality service expertise
Timeline
Waitress
Tanta
01.2023 - 02.2025
Waitress
Rutina Cafe
07.2019 - 12.2022
Industrial Engineering
Universidad Privada Del Norte
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