Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Melissa Valeran

Oakdale,NSW

Summary

Professional with experience in educational support, ready to contribute effectively in learning environment. Skilled in individualized instruction, classroom management, and student engagement. Strong focus on collaboration, adaptability, and achieving educational outcomes. Reliable team member with passion for fostering student success and supporting diverse learning needs.

Overview

9
9
years of professional experience

Work History

Customer Service Representative

Bunnings Warehouse
03.2023 - Current
  • Enhanced patient outcomes by collaborating with physicians in emergency settings.
  • Streamlined care processes, improving efficiency in high-turnover emergency wards.
  • Facilitated rapid assessment of patients, ensuring timely clinical treatments.
  • Adapted to changing conditions, maintaining high-quality patient care standards.

SLSO

Tuncurry Public School
06.2025 - 12.2025
  • Facilitating MiniLit and MaquLit Programmes.
  • Running Kindergarten groups focusing on phonemic awareness and fine motor skills activities.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Developed and maintained courteous and effective working relationships.
  • Strengthened communication skills through regular interactions with others.
  • Assisted in assessing student performance and providing constructive feedback.
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Organized and maintained educational resources and classroom supplies effectively.
  • Participated in training sessions to develop skills related to student support services.
  • Assisted teachers in the implementation of lesson plans, ensuring all students received appropriate support and accommodations.
  • Boosted student confidence and self-esteem by providing regular positive feedback and encouragement.
  • Facilitated small group instruction, enabling more focused attention on specific skills or concepts needing reinforcement.
  • Supervised students during non-instructional times, promoting a safe and inclusive environment for all learners.
  • Monitored student progress through ongoing assessments, providing timely feedback to both students and educators.


Camellas Cafe

Self Employed
09.2022 - 03.2024
  • Barista
  • Managed Staff and rostering
  • Managed stock
  • Cook
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Organized and detail-oriented with a strong work ethic.
  • Customer service and administration

Disability Support Worker

Quality Individual Support
01.2020 - 09.2022
  • Provided personalized support to individuals with disabilities, enhancing daily living skills and promoting independence.
  • Assisted clients in navigating community resources, fostering social connections and engagement.
  • Developed and implemented tailored care plans, ensuring alignment with individual needs and goals.
  • Collaborated with multidisciplinary teams to optimize client outcomes through effective communication and coordination.

SLSO

Manning Valley Anglican College
01.2017 - 06.2019
  • Monitored student progress, providing feedback to enhance learning outcomes.
  • Boosted student confidence and self-esteem by providing regular positive feedback and encouragement.
  • Facilitated small group instruction, enabling more focused attention on specific skills or concepts needing reinforcement.
  • Adapted general education curriculum for special-needs students using various instructional techniques such as modifying content, simplifying language or incorporating visual aids.
  • Provided one-on-one tutoring for struggling students, leading to increased academic achievement and success rates.
  • Running life skills programs
  • Self-motivated, with a strong sense of personal responsibility.

Education

Certificate III - Educational Support

Great Lakes Tafe
Tuncurry
01-2017

Skills

  • Customer service
  • Conflict resolution
  • Transaction processing
  • Cash handling
  • Product knowledge
  • Team collaboration
  • Time management
  • Communication skills
  • Relationship building
  • Inventory management
  • Behavioral strategies
  • Empathy in service
  • Active listening
  • Critical thinking
  • Computer proficiency
  • Payment processing
  • Documentation
  • De-escalation techniques
  • Building rapport
  • Reading comprehension
  • Stock management
  • Classroom management
  • Behavior management
  • Tutoring support
  • Problem solving
  • Classroom support
  • Motivation techniques
  • Student health and safety
  • Instructional support
  • Special education support
  • Progress monitoring
  • Student records management
  • One-on-one and small group instruction
  • Setting up activities

Interests

  • I enjoy helping others and giving back to the community
  • Avid Reader
  • Gardening
  • Enjoy participating in Jui Jitsu for overall physical and mental well-being
  • Music
  • Gym Workouts
  • Getting involved in local advocacy groups to promote positive change in the community
  • Volunteering for community initiatives to give back to local communities and make a positive impact
  • Fundraising Events
  • Team Sports
  • Swimming

Timeline

SLSO

Tuncurry Public School
06.2025 - 12.2025

Customer Service Representative

Bunnings Warehouse
03.2023 - Current

Camellas Cafe

Self Employed
09.2022 - 03.2024

Disability Support Worker

Quality Individual Support
01.2020 - 09.2022

SLSO

Manning Valley Anglican College
01.2017 - 06.2019

Certificate III - Educational Support

Great Lakes Tafe
Melissa Valeran