Melissa Vidal Vidal
Bondi,NSW
Summary
I am a proactive and adaptable individual with a strong interest in personal development and new opportunities, I enjoy learning new skills, taking on different challenges and working as a part of a team, With a positive attitude and a focus on growth, I am always eager to contribute to any roole and bring value through my dedication and enthuasiasm.
Overview
7
7
years of professional experience
Work History
Hotel Front Desk Receptionist
Spa Hotel Compostela
06.2023 - 06.2024
- Welcomed each new arrival pleasantly and confirmed reservations and identification
- Manage booking for spa treatments, wellness services and accommodation
- Coordinating with Spa Therapists and Other Staff
- Handling Guest Complaints
- Collected room deposits, fees and payments
Hotel Front Desk Receptionist
Gastronomic Hotel Casa Rosalía
04.2022 - 05.2023
- Welcoming pilgrims, checking them in upon arrival and assisting with check-out procedures when they leave.
- Managing Reservations
- Answering Calls and Emails
- Handling Payments
- Coordinating with Housekeeping and Other Departments
Travel Agent Intern
The Salon of Your Travels
10.2021 - 12.2021
- Assisting with Bookings: Help with the booking process for flights, hotels, car rentals and tour packages.
- Researching Travel Option
- Creating Travel Itineraries
- Customer service
- Providing Information
Tourist Information Intern
Tourism Ofice of Galicia
09.2019 - 12.2019
- Providing Tourist Information
- Assisting with Travel Plans
- Proving Maps and Guide
- Answering Inquiries
- Supporting Pilgrims
Au Pair
AupairWord
05.2017 - 08.2017
- Childcare
- Helping with Daily Routines
- School Runs
- Communicating with the Host Family
Education
Higher Vocational Education - Travel Agency And Event Management
CIFP Manuel Antonio
Vigo, Spain06-2022
Higher Vocational Education - Tourist Guide And Information Services
IES Plurilingüe Rosalía De Castro
Santiago De Compostela, Spain03-2020
Skills
- Hospitality services
- Guest check-in and check-out
- Problem-solving skills
- Reservations
Languages
Castellano
Native or Bilingual
Inglés
Professional Working
Francés
Limited Working
Portuguese
Limited Working
Timeline
Hotel Front Desk Receptionist
Spa Hotel Compostela
06.2023 - 06.2024
Hotel Front Desk Receptionist
Gastronomic Hotel Casa Rosalía
04.2022 - 05.2023
Travel Agent Intern
The Salon of Your Travels
10.2021 - 12.2021
Tourist Information Intern
Tourism Ofice of Galicia
09.2019 - 12.2019
Au Pair
AupairWord
05.2017 - 08.2017
Higher Vocational Education - Travel Agency And Event Management
CIFP Manuel Antonio
Higher Vocational Education - Tourist Guide And Information Services
IES Plurilingüe Rosalía De Castro
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