Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melissa Wanden

Watsonia,VIC

Summary

Hardworking and passionate job seeker with strong organisational skills eager to secure entry-level position. Ready to help team achieve company goals.

While working in clients homes, learnt to be a quick thinker. Frequently having to change approach or strategies, while working with clients due to the needs of client. Have learnt to deal with a variate of challenges and adapt accordingly. These skills would be of great benefit in this call centre position.

Overview

9
9
years of professional experience

Work History

Aged and Disability Care Worker

Omnicare
Preston, VIC
07.2010 - 08.2013
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Developed and maintained courteous and effective working relationships.
  • Identified issues, analyzed information and provided solutions to problems.

Greeter

Fresh Church
Greensborough, VIC
04.2015 - 03.2019

Volunteered as a greeter at the local church for 4 years in a team leader position. In this position the duties were to:

  • . Set up bathrooms and baby feeding / change area
  • . Set up area for beverages before and after service (put out bins, set up tables, place cups and water jugs on tables
  • . Set up foyer/ entrance
  • . Welcome/Greet guests
  • . Collect offering
  • . Pack up and put away after service
  • Displayed friendly, outgoing and energetic behavior to create warm, fun atmosphere for guests.
  • Answered guests questions and pointed individuals in right directions.
  • Cleared front entry area of trash and debris and directed guests..
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Greeted guest with smile and provided friendly, knowledgeable service.

Office Assistant

Briar Hill Primary School
Briar Hill, VIC
02.2007 - 12.2008
  • Completed clerical tasks such as filing, copying and distributing mail.
  • Interacted with customers by phone, email or in-person to provide information.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Delivered clerical support by handling range of routine and special requirements.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
  • Monitored usage of school uniform supplies and contacted vendors to place new orders for replenishment.

Education

GED -

Diamond Valley Learning Centre
Greensborough, VIC
04.2011

GED -

Nillumbik Learning Centre
Eltham, VIC
12.2010

Skills

  • Flexible and Adaptable
  • Analytical and Critical Thinking
  • Self-Motivated
  • Attention to Detail
  • Dependable and Responsible
  • Decision-Making
  • Active Listening
  • Excellent Communication
  • Problem-Solving

Timeline

Greeter

Fresh Church
04.2015 - 03.2019

Aged and Disability Care Worker

Omnicare
07.2010 - 08.2013

Office Assistant

Briar Hill Primary School
02.2007 - 12.2008

GED -

Diamond Valley Learning Centre

GED -

Nillumbik Learning Centre
Melissa Wanden