Melissa Wang
Gold Coast,QLD
Summary
Practical, customer-orientated, work efficiently with strong hands-on ability, and have a strong sense of social responsibility and team spirit;
Skilled at problem analysis and solving in work, passionate about work.
Overview
5
5
years of professional experience
1
1
Certificate
Work History
Waitress
Teppanyaki
Gold Coast, QLD
07.2022 - Current
- Maintained customer satisfaction with table check-ins to assess food and beverage needs; Kept server areas clean and stocked; Greeted new customers, discussed specials and took drink orders.
Restaurant Waitress
At Thai On Ferry
Gold Coast, QLD
07.2022 - 08.2022
- Provided guests with menu; Participated in dining room sidework such as refilling condiment bottles, preparing menus and arranging silverware packages; Performed dining room sanitation tasks such as table sterilization and removal of apparent waste or refuse.
Sales Clerk
Fast Retailing Co., Ltd
Shanghai, CHINA
01.2022 - 06.2022
- Assisted customers; Placed new merchandise organised arrangements to drive sales; Inspected floor displays; Kept front check out area clean and organised for efficient service; Used POS systems plus counting and collecting of cash as a cashier.
Operations Executive
Giant Beast Fitness Studio
Beijing, CHINA
06.2020 - 01.2021
- Responsible for advertising of two studios; Member reception to customize and recommend suitable courses; Doing analysis of competing products.
Kindergarten English Teacher
Beijing Trinity Leader Education & Consulting Co.,
Beijing, CHINA
09.2019 - 04.2020
- Teaching English to children; Prepared and implemented lesson plans; Communicated with parents and giving feedback on students' learning; Received post-course assignments; provide guidance for their individual circumstances.
Treasurer
Beijing Yuexiang Sports Culture Communication Co.,
Beijing, CHINA
07.2016 - 08.2019
- Supervised the finance-related work of the three campuses; Solved problems encountered by trainees at the school; Enrolled new students, collected tuition fees; Organized financial documents to save
Volunteer
Davos Global Economic Forum
08.2014 - 08.2014
- Selected to serve as the Foreign Protocol of the Davos Global Economic Forum for the hospitality services.
Volunteer
International Telemedicine Exhibition Volunteers
Tianjin, CHINA
01.2014 - 01.2014
- Served as a personal assistant volunteer to the foreign guests' personal schedule.
Volunteer
Campus, East Asian Games
10.2013 - 10.2013
- Selected as a volunteer to lead the team for the East Asian Games for the reception and leading of the Taipei Men's Basketball Team.
Sales Associate
Bestseller
Beijing, CHINA
12.2012 - 02.2013
- Topped the monthly total individual sales in the team of part-time employees; Engaged customers and promote specific merchandise; Provided positive first impressions to existing, new and potential customers.
Education
Master of Arts - Education (TESOL)
University of Sydney
07.2022
Bachelor of Arts - English
Tianjin Foreign Studies University
07.2016
Skills
- Fluent English (PTE 61)
- Clean quickly and neatly
- Abundant communication and coordination skills, able to stand alone
- Proficient in Microsoft Office
- Driving license
- Customer Complaint Resolution; Client Interactions
- Safety and Cleanliness Standards
Additional Information
STATUS: STUDENT VISA
NATIONALITY: CHINA
CHINESE NAME: JINGYAN WANG
ADDRESS: Sunshine Blvd, Mermaid Waters QLD
Certification
College English Level 6,
English Majors Brand 4,
A full drive license,
Outstanding Volunteer at Davos Global Economic Forum,
Outstanding Volunteer at the First International Telemedicine Exhibition,
Primary School English Teaching Certificate,
Outstanding Volunteer at Beijing Olympic Games,
Cambridge Intermediate Certificate in Business English
Languages
Chinese (Mandarin)
Native or Bilingual
English
Professional Working
Timeline
Waitress
Teppanyaki
07.2022 - Current
Restaurant Waitress
At Thai On Ferry
07.2022 - 08.2022
Sales Clerk
Fast Retailing Co., Ltd
01.2022 - 06.2022
Operations Executive
Giant Beast Fitness Studio
06.2020 - 01.2021
Kindergarten English Teacher
Beijing Trinity Leader Education & Consulting Co.,
09.2019 - 04.2020
Treasurer
Beijing Yuexiang Sports Culture Communication Co.,
07.2016 - 08.2019
Volunteer
Davos Global Economic Forum
08.2014 - 08.2014
Volunteer
International Telemedicine Exhibition Volunteers
01.2014 - 01.2014
Volunteer
Campus, East Asian Games
10.2013 - 10.2013
Sales Associate
Bestseller
12.2012 - 02.2013
Master of Arts - Education (TESOL)
University of Sydney
Bachelor of Arts - English
Tianjin Foreign Studies University
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