Summary
Overview
Work History
Education
Skills
Reference
Timeline
Generic

Melissa Ward

Summary

Dedicated worker with excellent experience in industry. Maintains professional appearance and demeanour and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Overview

12
12
years of professional experience

Work History

Office Administrator

Cobblane Bakery
03.2019 - 04.2022
  • Interacted with customers by phone, email, or in-person to provide information.
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Tracked office supplies and restocked low items to keep team members on-task and productive.
  • Managed and properly accounted for petty cash issued to facilitate general office activities.
  • Oversaw maintenance of office facilities and equipment by collaborating with and inspecting work of repair contractors.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Assisted in organizing and overseeing assignments to drive operational excellence.

Personal Nanny

Armelle Habib
08.2015 - 03.2019
  • Monitored schedules to maintain sleeping, eating, and school schedules for children.
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
  • Taught children everyday skills and language.
  • Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Organized different types of activities to enhance physical and intellectual development.

Personal Nanny

Simon & Abigail Spinks
04.2010 - 07.2015
  • Built positive and nurturing environments to support child social and emotional growth.
  • Assisted children with homework assignments and special projects across different subjects.
  • Assisted with light housekeeping duties as well as running errands.
  • Worked with parents to develop and implement discipline programs to promote positive behaviour.
  • Monitored schedules to maintain sleeping, eating, and school schedules for children.

Education

Associate of Arts - Hairdressing

Timaru Polytechnic
Timaru, New Zealand

High School Diploma -

Waitaki Girls High School
Oamaru, New Zealand

Skills

  • Workforce Management
  • Human Resources
  • Billing Oversight
  • Telephone Reception
  • File Maintenance
  • Administrative Support
  • Customer Engagement
  • Database Entry
  • Office Supply Management
  • Event and Meeting Planning

Reference

Amy Newman - Cobb Lane Bakery

Owner/General Manager

0401 202 258


Simon Spinks

0413 968 128

Timeline

Office Administrator

Cobblane Bakery
03.2019 - 04.2022

Personal Nanny

Armelle Habib
08.2015 - 03.2019

Personal Nanny

Simon & Abigail Spinks
04.2010 - 07.2015

Associate of Arts - Hairdressing

Timaru Polytechnic

High School Diploma -

Waitaki Girls High School
Melissa Ward