Melissa Ward
Summary
Dedicated worker with excellent experience in industry. Maintains professional appearance and demeanour and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
12
12
years of professional experience
Work History
Office Administrator
Cobblane Bakery
03.2019 - 04.2022
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Managed and properly accounted for petty cash issued to facilitate general office activities.
- Oversaw maintenance of office facilities and equipment by collaborating with and inspecting work of repair contractors.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Personal Nanny
Armelle Habib
08.2015 - 03.2019
- Monitored schedules to maintain sleeping, eating, and school schedules for children.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Taught children everyday skills and language.
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
- Built positive and nurturing environments to support child social and emotional growth.
- Organized different types of activities to enhance physical and intellectual development.
Personal Nanny
Simon & Abigail Spinks
04.2010 - 07.2015
- Built positive and nurturing environments to support child social and emotional growth.
- Assisted children with homework assignments and special projects across different subjects.
- Assisted with light housekeeping duties as well as running errands.
- Worked with parents to develop and implement discipline programs to promote positive behaviour.
- Monitored schedules to maintain sleeping, eating, and school schedules for children.
Education
Associate of Arts - Hairdressing
Timaru Polytechnic
Timaru, New Zealand High School Diploma -
Waitaki Girls High School
Oamaru, New ZealandSkills
- Workforce Management
- Human Resources
- Billing Oversight
- Telephone Reception
- File Maintenance
- Administrative Support
- Customer Engagement
- Database Entry
- Office Supply Management
- Event and Meeting Planning
Reference
Amy Newman - Cobb Lane Bakery
Owner/General Manager
0401 202 258
Simon Spinks
0413 968 128
Timeline
Office Administrator
Cobblane Bakery
03.2019 - 04.2022
Personal Nanny
Armelle Habib
08.2015 - 03.2019
Personal Nanny
Simon & Abigail Spinks
04.2010 - 07.2015
Associate of Arts - Hairdressing
Timaru Polytechnic
High School Diploma -
Waitaki Girls High School