Summary
Work History
Education
Skills
Timeline
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MELISSA WENCK

Saint George,QLD

Summary

Results-driven housekeeper with a strong focus on quality assurance and safety compliance. Proven ability to implement organizational systems and enhance cleanliness, ensuring a positive guest experience.

Detail-oriented housekeeper with deep cleaning expertise and a commitment to safety protocols. Skilled in maintaining high cleanliness standards and ensuring guest satisfaction.

Dedicated housekeeping professional with experience in team collaboration and customer service excellence. Known for effective time management and multitasking, contributing to a clean and welcoming environment for guests.

Work History

Housekeeper

Sai Motels
Saint George, QLD
2024 - 2025
  • Cleaned guest rooms and common areas to maintain high standards of cleanliness.
  • Assisted in inventory management of cleaning supplies and equipment.
  • Performed laundry services, ensuring timely delivery of fresh linens.
  • Adhered to safety protocols while using cleaning chemicals and equipment.
  • Implemented organizational systems for housekeeping carts and storage areas.
  • Reported maintenance issues to ensure prompt resolution for guest satisfaction.
  • Conducted inspections of cleaned rooms to uphold quality assurance standards.
  • Trained new staff on cleaning procedures and best practices for efficiency.

Delicatessen Manager

IGA Supermarket
Saint George, QLD
2019 - 2021
  • Managed daily operations of delicatessen, ensuring high-quality standards and customer satisfaction.
  • Trained and supervised staff on food safety protocols and customer service best practices.
  • Developed and implemented merchandising strategies to enhance product visibility and sales.
  • Oversaw inventory management, including ordering, receiving, and stock rotation processes.
  • Collaborated with suppliers to maintain optimal product selection and pricing strategies.
  • Analyzed sales trends to identify opportunities for menu enhancements and promotions.
  • Led team meetings to foster communication, set goals, and address operational challenges.
  • Ensured compliance with health regulations and company policies in all deli operations.

Quality Assurance Manager

Wild Game Resources
Saint George, QLD
2006 - 2009
  • Developed and implemented quality assurance protocols to enhance product safety and compliance.
  • Led cross-functional teams in conducting root cause analysis for production quality issues.
  • Streamlined inspection processes, improving efficiency and reducing turnaround times on quality checks.
  • Designed training programs for staff on quality standards and best practices, fostering a culture of excellence.
  • Conducted regular audits of production processes to ensure adherence to regulatory requirements and company policies.
  • Collaborated with R&D teams to establish testing procedures for new product launches, ensuring market readiness.
  • Analyzed data trends from quality reports to identify areas for process improvement and cost reduction.

Kitchen Hand

Australian Hotel/Motel
Saint George, QLD
2005 - 2008
  • Assisted in food preparation, ensuring adherence to safety and hygiene standards.
  • Maintained cleanliness and organization of kitchen work areas and equipment.
  • Supported chefs in plating and presenting dishes for service.
  • Operated kitchen appliances safely, including mixers, slicers, and ovens.
  • Collaborated with team members to streamline workflow during peak service hours.
  • Monitored inventory levels and reported shortages to management promptly.
  • Implemented waste reduction practices in food preparation processes.
  • Trained new staff on kitchen protocols and safety procedures effectively.

Education

Wauchope State High School
Wauchope, NSW
1999

Skills

  • Teamwork
  • Housekeeping
  • Customer service
  • Bathroom cleaning
  • Deep cleaning expertise
  • Quality assurance controls
  • Floor scrubber machines
  • Pest control awareness
  • Safety protocols
  • Product knowledge
  • Hardworking
  • Safe cleaning with chemicals
  • Sanitization techniques
  • Multitasking and prioritizing
  • Time management

Timeline

Housekeeper

Sai Motels
2024 - 2025

Delicatessen Manager

IGA Supermarket
2019 - 2021

Quality Assurance Manager

Wild Game Resources
2006 - 2009

Kitchen Hand

Australian Hotel/Motel
2005 - 2008

Wauchope State High School

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MELISSA WENCK