Melissa YOUNG
Sale,VIC
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Dependable, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Correctional Officer
GEO/ Fulham Correctional Centre
02.2006 - Current
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Completed intake paperwork, fingerprints, and searches.
- Provided guidance and support to inmates to help reintegrate in society and establish new beginnings.
- Interviewed inmates to obtain information and assess needs.
- Enforced rules and regulations to maintain order among inmates.
- Responded to emergency situations and de-escalated hostile confrontations.
- Prepared reports to document incidents and violations.
- Built solid relationships with staff and residents to keep institution safe and secure.
- Coordinated with other law enforcement personnel to exchange information.
Receptionist
Guthridge Primary School
03.2004 - 02.2006
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Managed multiple tasks and met time-sensitive deadlines.
Kitchen Hand
Indian Dreams (No Longer Operating)
06.2001 - 02.2006
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Chopped vegetables, and prepared sauces when kitchen staff was busy.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Plated and presented food following chef requirements.
- Learned other teammates' work tasks to train as backup.
- Managed time to juggle multiple tasks simultaneously with ease.
Shop Assistant
Crazy Clints (No Longer Operating In Sale)
04.1999 - 02.2006
- Completed daily tasks accurately and on-time to support shop needs.
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
- Checked incoming orders and organized new stock.
- Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
- Monitored shop security to identify and report shoplifting activities and increase security measures.
Education
High School Diploma -
Sale College
Sale, VIC10.2000
Skills
- Administration
- Communication
- Point Of Sale, Eftpos and cash handling
- Suicide Prevention Training
- Emergency Protocol
- Excellent Problem-Solving Skills
- File and Record Maintenance
- Negotiation
Certification
- Certificate III in Correctional Practice, 2006
- Level 1 in First Aid updated every year since 2006
- Current Working with Children's Check
- Current Drivers Licence
Additional Information
In my current role, I operate the Employee Social Club and am the President of the Employee welfare Group.
I own and operate a small business called Melly's Paint N Plaster
Timeline
Correctional Officer
GEO/ Fulham Correctional Centre
02.2006 - Current
Receptionist
Guthridge Primary School
03.2004 - 02.2006
Kitchen Hand
Indian Dreams (No Longer Operating)
06.2001 - 02.2006
Shop Assistant
Crazy Clints (No Longer Operating In Sale)
04.1999 - 02.2006
High School Diploma -
Sale College
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