Melissa Arthur
Summary
I am a professional and well-presented individual looking for a secure stimulating and challenging role in an organisation that provides opportunities for growth and development. Being self-motivated, focused and committed are just some of the strengths I will bring to this role.
Overview
10
10
years of professional experience
Work History
Lead Administration
Early Start Australia Strathpine
02.2022 - Current
- Responsibilities
- Enrolments and intake including risk screen
- Provide exceptional customer service
- Scheduling appointments
- Finance processes eg invoicing, quotes, ordering, travel claims, payments of accounts, debtors & budgets
- NDIS compliance
- Building and maintaining respectful relationships with families and care givers
- Demonstrate sensitivity, understanding, confidentiality and professionalism when communicating with clients and stakeholders
- Compliance and records management
- Staff training
Administration (Enrolments and intake officer)
Latrobe University Autism, Care
Early, Centre
09.2017 - 01.2022
- Key Responsibilities
- Enrolments and intake
- Organising orientations
- Marketing and upkeep of centre utilisation
- Parent information sessions
- Fees and invoice processing
- Building and maintaining respectful relationships with families and care givers
- Demonstrate sensitivity, understanding, confidentiality and professionalism when communicating with parents
- Contribute to, complete, review and remain up to date regarding all relevant Risk Assessments, ensuring that all activities are carried out in accordance to these guidelines and standards
- Keeping enrolment information of current students current and up to date
- Applying for relevant funding for children with additional needs, refugee families and children at risk
- Writing and keeping detailed case notes on children at risk to ensure due diligence
- Assisting management with updating policies and procedures in line with the Latrobe University policies and values
- Dealing with Family Assistance Programs for additional funding for special needs children and children at risk to safeguard their support
- Staff training
- Accounts payable/receivable
- Payroll/Timesheet allocation
- Budgeting
- Rostering staff
- Purchase orders
Client Services Officer
Early Childhood Management Services
07.2014 - 09.2017
- Applying for relevant funding for children with additional needs, refugee families and children at risk (using Quikkids software for children)
- Writing and keeping detailed case notes on children at risk to ensure due diligence
- Dealing with Family Assistance Programs for additional funding for special needs children and children at risk to safeguard their support
- Managing all compliance activities relating to the classroom environment
- Assisting in recruitment of Educators
- Accounts payable/receivable
- Payroll/Timesheet allocation
- Budgeting
- Rostering staff
- New enrolments and orientations
- Fees processing
- Purchase orders
- Work Experience
- As apart of my Diploma of Community Services I have undertaken 2 weeks work experience in 2014 with Frontyard youth services
- Where I worked at a residential care for young adults experiencing homelessness.
Education
Diploma of Community Services - Case Management
Australian college of applied psychology
01.2014
<ul><li>Certificate III Business Administration</li><li>I-GAIN LEARNING CENTRE-Traineeship Latrobe city council.</li></ul> -
01.2007
References
- References Available upon request
Timeline
Lead Administration
Early Start Australia Strathpine
02.2022 - Current
Administration (Enrolments and intake officer)
Latrobe University Autism, Care
09.2017 - 01.2022
Client Services Officer
Early Childhood Management Services
07.2014 - 09.2017
Diploma of Community Services - Case Management
Australian college of applied psychology
<ul><li>Certificate III Business Administration</li><li>I-GAIN LEARNING CENTRE-Traineeship Latrobe city council.</li></ul> -
Similar Profiles
Veni VenkatesanVeni Venkatesan
Speech-Language Pathologist Assistant at Early Start AustraliaSpeech-Language Pathologist Assistant at Early Start Australia
Nandi MakopeNandi Makope
Speech Language Pathologist at Early Start AustraliaSpeech Language Pathologist at Early Start Australia
Ella CookeElla Cooke
Therapy Assistant at Early Start AustraliaTherapy Assistant at Early Start Australia
Vinay SuyalVinay Suyal
Lead- Administration and Facilities at Lambdatest India Pvt Ltd.Lead- Administration and Facilities at Lambdatest India Pvt Ltd.
Ashish ShuklaAshish Shukla
Lead - Administration at Cybage Software Pvt. Ltd.Lead - Administration at Cybage Software Pvt. Ltd.