Melissa Hall
Crestmead Qld,Qld
Summary
I am a bright, talented and hard working individual with a friendly down to earth personality and the ability to work on my own or part of a team.
I possess excellent communication and hospitality skills with a proven capability of ensuring that food service quality is exceptional and patient's needs are promptly met.
I am, wanting to boost my current experience in a rewarding full time role as a Cook/Food Services Officer, with a proven ability to quickly adapt to new environments, eager to contribute to team success and further develop my experience in gaining my Qualification in the near future.
I bring a positive attitude and commitment to continuous learning, potential and growth for myself and the CHQ Food Service team.
Overview
19
19
years of professional experience
Work History
Larder Chef/Catering Assistant
Childrens Hospital QLD
03.2022 - Current
- The daily preparation of sandwiches, salads and meal specials in accordance with dietary restrictions for patients and their families.
- Worked in a fast paced environment to meet the demands of a busy hospital kitchen.
- Followed Food safety and hygiene guidelines in order to maintain a clean and safe kitchen environment, whilst maintaining proper sanitisation measures to prevent cross-contamination.
- Applying sufficient knife handling techniques in all aspects of food preparation.
- Utilising commercial kitchen equipment to prepare large quantities of food for meal service.
- Ensured compliance with health and safety regulations in food preparation and Hospital guidelines.
- Maintained and made sure adequate measures are followed by executing correct temperature control to prevent food spoilage.
- Efficient time management skills to assess and prioritise tasks and workflow daily.
- Managed inventory by reducing waste and improving cost effectiveness.
- Trained new kitchen staff to carry out and complete tasks and apply best practises.
Independent Contractor
Private House Cleaning
01.2020 - 02.2022
- Working as an Independent Contractor, housekeeping for clients in their beautiful homes
- Genaral day to day duties in the home from washing, ironing, folding, vacuuming, dusting, mopping, making beds, tidying kitchens, bathrooms and toilets
- I also go the extra mile and will clean things like windows, appliances, fans, cupboards plus maintaining outside pool, Bbq and pet areas when required.
- Running and prioritising paperwork for my own business.
Food & Beverage Attendant
Cooroy Hotel - Bistro and Bar
01.2012 - 01.2018
- Worked under the general guidance of the Duty Manager waitressing and operating lounge bar, public bar and bistro tills while delivering a high standard of service and building strong customer relationships
- Greeted and seated guests to provide friendly and welcoming experience.
- Developed strong relationships with regular customers, leading to increased loyalty and repeat business.
- Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Contributed to team success by cross-training in multiple roles, fostering a collaborative work environment.
- Frequently cooking a broad range of meals and pizza's under the supervision of the head chef.
- Running and maintaining food prep areas in a busy restaurant kitchen.
- Adhered to food safety guidelines consistently, maintaining a safe and sanitary working environment at all times.
Food and Beverage Attendant
Ballina RSL & Bowling Club – Kitchen and Bistro
01.2006 - 01.2009
- Assisted the head Chef in the daily preparation of meals and plating of all meals.
- Assisted in the function rooms waitressing and bar tending for weddings and special events of up to 200 people
- Greeted and seated guests to provide friendly and welcoming experience.
- Maintained clean and organised the dining areas for an enjoyable guest experience.
- Handled cash transactions accurately, ensuring accountability and proper financial reporting at the end of each shift.
Skills
- Time Management
- Communication
- Adaptability
- Critical Thinking
- Problem Solving
- Team Work
- Customer Service
- Cooking
- Attention to Detail
Timeline
Larder Chef/Catering Assistant
Childrens Hospital QLD
03.2022 - Current
Independent Contractor
Private House Cleaning
01.2020 - 02.2022
Food & Beverage Attendant
Cooroy Hotel - Bistro and Bar
01.2012 - 01.2018
Food and Beverage Attendant
Ballina RSL & Bowling Club – Kitchen and Bistro
01.2006 - 01.2009
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