Melissa Jayne Cavanough

Closed brick-and-mortar store to transition business online and engage in local markets.

Delivered excellent customer service, enhancing client satisfaction and loyalty.

Accumulated over 20 years of retail experience, optimizing operational practices.

Executed purchasing and planning strategies to align inventory with market demand.

Maintained meticulous bookkeeping to ensure financial accuracy and accountability.

Promoted products effectively at local events, increasing brand visibility and sales.

• Managed daily operations of busy café to ensure smooth workflow and customer satisfaction.
• Processed orders accurately using point-of-sale systems, enhancing efficiency in service delivery.
• Oversaw inventory management to maintain optimal stock levels and reduce waste.
• Created seasonal menus reflecting customer preferences and utilizing local ingredients.
• Ensured compliance with health and safety regulations through regular inspections of kitchen areas.
• Coordinated marketing efforts via social media to boost café visibility and engagement.
• Maintained accurate financial records, including sales figures and profit-loss statements.
• Assisted in menu development by testing recipes prior to customer introduction.

• Ensured cleanliness and organization in assigned facility areas.
• Collaborated with team to create effective cleaning schedules and routines.
• Conducted inspections to identify maintenance needs and promptly report issues.
• Followed safety protocols to maintain a hazard-free work environment.
• Implemented environmentally friendly cleaning practices to support sustainability initiatives.
• Cleaned bathrooms, including toilets, sinks, and mirrors to uphold hygiene standards.
• Swept, mopped, and vacuumed floors to maintain overall facility cleanliness.
• Disinfected high-touch surfaces such as doorknobs, handrails, and countertops regularly.
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