Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mo Nguyen ( Melissa)

St Leonards,NSW

Summary

Experienced and effective Product Manager bringing forth valuable industry experience and a passion for management. Bringing forth proven expertise in guiding business operations, management, strategy, and profitability. Experienced in sale, product & marketing and brand enhancement.

Overview

8
8

Channel Sale Manager

12
12
years of professional experience
3
3
years of post-secondary education

Work History

Product Manager

Lenovo Singapore Pte. Ltd
Ho Chi Minh City, Vietnam, Vietnam
07.2016 - 07.2020

• Responsible for managing Product, Price, Place and Promotions of Lenovo's commercial products including Notebook, Desktop, Workstation, Visual… offering within Vietnam, Laos, Cambodia, Myanmar market.
• Oversaw sales, marketing, and business development goals.
• Identified and maximized sales opportunities and increased customer retention rates.
• Collaborated with sales, marketing and support teams to launch products on time and within budget.
• Product: Decide on consumer product offering in alignment with local market demand and Lenovo's financial objectives. Quarterly portfolio planning and daily fine tuning of product offering.
• Price: Set price points for Commercial/SMB products based upon internal and external data analyses. Continuously ensuring price is competitive to secure run rate and targeted sales out.
• Place: Ensure sufficient product availability at targeted distributors in cooperation with Distribution Account Managers – to enable forecasted sales out tracks.
• Promotions: Decide, execute and manage promotional activities to secure the right demand on focused inventory. Aligning with channel sales organization and Distributors to prioritize sales focus and related sales activities on weekly basis.
• Execute, Initiate & drive 4P/ marketing campaign and demand gen activities for SMB Segment
• Commercial segment GTN (contra) management including: LGP and non – LGP Programs.
• Partner (rebate) Program definition and Management
• Establish relationships based on trust with business partners to serve their organizations more effectively.
• Achievements: Drove SMB Business Revenue from 8.5 million USD to 14.6 million USD (increase 71.7% on 3Y) in 2020. Contribute 54.9% profit to total country portfolio (Vietnam).

Channel Sale Lead

Lenovo Singapore Pte., Ltd
Ho Chi Minh City, Vietnam
07.2014 - 07.2016

• Responsible for: Lead T2 Channel as Lenovo Business Partner (BP) both managed and authorized Business Partners for South Viet Nam.
• Responsible for selling Lenovo Consumer products (Notebook, Traditional Desktop, All in One, 2in1, Tablet, Smart Devices and S&P
• Manage Business Partner as in Sell thru (ST), Sell out (SO), Week of Inventory (WOI) and aging to be align with Lenovo and Business Partner guidance.
• Co-operating with Business Partner to create and manage activities including marketing, advertising, offline and online Sales, promotions, training, in-store program and etc.
• Manage Business Partner to grow in Lenovo direction especially premium market in Gaming, Ultra Slim and 2in1 platform.
• Key Achievement:
• Contribute together with team to drive GFK of Lenovo to no 3 on FY15 and double digit for Tablet in FY15

Channel Sale Manager

FUJIFILM Business Innovation Singapore
Ho Chi Minh City, Vietnam
07.2012 - 07.2014

Responsibilities:
• Manage and build up T2 channel partner in southern of Vietnam (Retailer/ Reseller/ VAR) to achieve assigned sell thru quota.
• Partner Business Development Plan; Partner Sell – through support

Key achievements:
• Retailer development with L3F activities at touch points. Developing end-users’ program at key retailers and increasing brand awareness. These affected to increase sell thru/ sell out number up 300% vs FY12. Double extend the channel system in South/Central Region

Partner Business Manager

Hewlett-Packard Company
Ho Chi Minh City, Vietnam
07.2010 - 07.2012

Responsibilities:
• Serves as the expert to the partner for extremely complex information regarding products, promotions, and configurations of Personal Systems Group. Promotes HP offerings to become a key part of the partner's business
• Manage Business Partner as in Sell thru (ST), Sell out (SO), Week of Inventory (WOI) and Aging to be align with HP and Business Partner guidance.
Key achievements:
• Successful in hunting and build up new T2 commercial partner in FY11 for PSG HP Vietnam, make 2 Notebook fulfillment deal (5000 units with revenue $2,5M), this revenue contributes to hit country shipment number Q4 FY11 to $25M and this contribute for HP maintain and rank number 1 IDC in Notebook segment

Partner Marketing Specialist

Hewlett-Packard Company
Ho Chi Minh City, Vietnam
03.2008 - 07.2010

Responsibilities:
• Developing and managing budget support for PR/SMB activities (MDF fund).
• Working with and influencing external business/marketing partners such as Intel &AMD to shape co- marketing programs and to fully leverage Market Development Funds (MDF). Assuring HP branding standards are adhered to at all partner/customer touch points
• Communicating & execution trade show/event roadmaps to key internal and external stakeholders/partners. Selecting and managing third-party vendors for marketing activities.
• To drive BTL with highest ROI and be differentiate amongst the competitors

Key achievements: Planning, negotiate & successful to deal with alliance partner such as Intel/ AMD to pull coo- marketing fund for co – marketing activities in FY10 with $1.5M support for sale and branding activities with highest ROI.

Education

Master of Science - Business Analytics

Macquarie University
Macquarie Park, NSW
02.2021 - 06.2023

Associate of Applied Science - Applied Data Science

Ho Chi Minh City University of Science
Vietnam
01.2021 - 01.2022

Skills

  • Strategic Business Planning
  • Market Expansion
  • Budget Administration/ P & L Management
  • Sale & Marketing Planning
  • Data Analytic, Data Visualization
  • Data Science, Machine Learning
  • Python, R languages, SQL
  • Tableau, Power BI, Advanced Excel

Timeline

Master of Science - Business Analytics

Macquarie University
02.2021 - 06.2023

Associate of Applied Science - Applied Data Science

Ho Chi Minh City University of Science
01.2021 - 01.2022

Product Manager

Lenovo Singapore Pte. Ltd
07.2016 - 07.2020

Channel Sale Lead

Lenovo Singapore Pte., Ltd
07.2014 - 07.2016

Channel Sale Manager

FUJIFILM Business Innovation Singapore
07.2012 - 07.2014

Partner Business Manager

Hewlett-Packard Company
07.2010 - 07.2012

Partner Marketing Specialist

Hewlett-Packard Company
03.2008 - 07.2010
Mo Nguyen ( Melissa)