Melissa Shin Erl Law
Melbourne,VIC
Summary
Personal Attributes
Likes to challenge new things
Honest
Responsible
Friendly
Reliable
Positive mindset
Punctual
Overview
10
10
years of professional experience
Work History
Restaurant Waitress
The Grand Tofu
06.2022 - Current
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.
Receiptionist, Admin
Warmonger Training Academy
02.2021 - 03.2022
- In charge of cash/ credit transactions, introducing various packages available, key-in client information, managing the daily sales and accounts, promoting and informing members of upcoming activities.
Waitress ,Cashier, Bar
Laksa King
05.2019 - 12.2020
- In charge of cash/ credit transactions, taking the orders, introducing or promoting the various dishes to customers, making sure of customer’s comfort, serving food and beverages to customers, making drinks and desserts as well
Barista
Teaser Melbourne
04.2017 - 12.2019
- In charge of cash/ credit transactions, taking the orders, introducing or promoting the various drinks, making the drinks
Waitress
The Grand Tofu
04.2017 - 05.2019
- In charge of cash/ credit transactions, taking the orders, introducing or promoting the various dishes to customers, making sure of customer’s comfort, serving food and beverages to customers.
Sales Advocate
Swarovski Singapore
07.2016 - 03.2017
- Promoting products, helping customers select suitable gifts, processing cash and card payments and receiving as well as overseeing the stocks.
Cashier/ Waitress
SD Cafe
03.2016 - 06.2016
- In charge of cash/ credit transactions, taking the orders, introducing or promoting the various dishes to customers, making sure of customer’s comfort, serving food and beverages to customers.
Cashier
PC Image Sdn Bhd
11.2015 - 02.2016
- Processing cash and card payments & receiving and storing the large amount of stocks.
Sales Associate
Vision World Optics
01.2014 - 03.2014
- Responsible for helping the customers to check their vision and providing them the most suitable spectacles to suit their needs.
Education
Diploma of Leadership and Management -
Zoi Education Pty Ltd, SMK Baru Miri
2015
Skills
- Able to utilize basic Microsoft Words, Excel & Power Point
- Initiative and able to work independently with minimal supervision
- Possess the will to learn and have a positive attitude
Languages
English
Full Professional
Malay
Full Professional
Chinese (Mandarin)
Professional Working
Timeline
Restaurant Waitress
The Grand Tofu
06.2022 - Current
Receiptionist, Admin
Warmonger Training Academy
02.2021 - 03.2022
Waitress ,Cashier, Bar
Laksa King
05.2019 - 12.2020
Barista
Teaser Melbourne
04.2017 - 12.2019
Waitress
The Grand Tofu
04.2017 - 05.2019
Sales Advocate
Swarovski Singapore
07.2016 - 03.2017
Cashier/ Waitress
SD Cafe
03.2016 - 06.2016
Cashier
PC Image Sdn Bhd
11.2015 - 02.2016
Sales Associate
Vision World Optics
01.2014 - 03.2014
Diploma of Leadership and Management -
Zoi Education Pty Ltd, SMK Baru Miri
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