Melita Hart
Bundaberg South,QLD
Summary
Energetic Manicurist bringing 10+ years as experience as collaborative and responsible team player. Consistently requested by patrons due to level of care, precision and attention to comfort. Skilled in acrylic, gel and natural nail care techniques. Friendly Manicurist versed in both manicures and pedicures. Hardworking, reliable and dedicated to customer service. Willing to take on any task to support business and team needs. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Nail Technician
Oohlala Nail And Beauty
Bundaberg, QLD
03.2015 - 02.2016
- Responded to customer requests and concerns about gel application and nail art designs.
- Maintained master appointment calendar covering all customer visits, employee schedules and special events.
- Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
- Frequently restocked Number workstations and organized and stocked product sales shelves.
- Communicated effectively with management concerning important customer issues.
- Completed consultations with spa guests to determine nail care needs.
- Shaped and smoothed nails and extensions using tools such as files and rotary abrasive wheels.
- Treated, prepared and maintained clients' nails on both hands and feet.
- Cleaned and sanitized tools and equipment before each client.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Successfully maintained clean, valid driver's license and access to reliable transportation.
Fast Food Worker
Golden Batters
Dalby, QLD
06.2016 - 12.2017
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
- Prepared variety of foods according to customers' orders or supervisors' instructions by following approved procedures.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Processed orders on POS system and accepted cash and charge payments.
- Performed shift change tasks each day to keep store neat and running smoothly.
- Assisted with preparing salads and cold food items.
- Made change and returned correct cash and coin to patrons.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Suggested complementary items to orders to boost sales.
- Reduced customer wait times by quickly operating customer window and sales register.
- Replenished serving stations with fresh food and cleaned up spills.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Reconciled receipt totals, cash and credit payments to address shortages.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
- Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Completed milkshakes and ice cream desserts for customers.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Prepared salads, soups and sandwiches for customers.
- Accurately operated cash register to process customer payments.
- Prepared recipe ingredients by washing, peeling, cutting and measuring.
Fast Food Worker
Fishing Chicken Take Away
Bundaberg, QLD
01.2014 - 01.2015
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
- Prepared variety of foods according to customers' orders or supervisors' instructions by following approved procedures.
- Moved and stocked food products weighing up to Number pounds.
- Checked equipment for proper temperatures to keep food safe for consumption.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Promptly resolved customer complaints, escalating major issues to supervisor.
- Provided support to crew members, facilitating quick food preparation and delivery.
- Processed orders on POS system and accepted cash and charge payments.
- Performed shift change tasks each day to keep store neat and running smoothly.
- Assisted with preparing salads and cold food items.
- Made change and returned correct cash and coin to patrons.
- Resolved challenging customer complaints to full satisfaction by promoting brand loyalty and maximizing repeat business.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Suggested complementary items to orders to boost sales.
- Reduced customer wait times by quickly operating customer window and sales register.
- Replenished serving stations with fresh food and cleaned up spills.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
- Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Completed milkshakes and ice cream desserts for customers.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Prepared salads, soups and sandwiches for customers.
- Documented customer orders and conveyed special requests to kitchen staff.
- Prepared recipe ingredients by washing, peeling, cutting and measuring.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Book Keeping
Dickies Contracting
Bundaberg, QLD
12.2008 - 01.2013
- Established QuickBooks accounting system to reflect accurate financial records.
- Posted daily receipts and payments in accordance with corporate protocols.
- Reported financial data and updated financial records in ledgers and journals.
- Eliminated discrepancies in finances by expertly documenting expenses, monitoring income, handling bank deposits and managing statements.
- Reviewed and processed employee expense reports and vendor invoices for payment.
- Monitored, verified and approved invoices and reviewed balances using financial software to assess balance sheet for variances.
- Maintained and processed invoices, deposits and money logs.
- Verified accurate recordkeeping processes, reducing financial inconsistencies.
- Organized and carried out proactive month-end, quarterly and year-end processes.
- Calculated deductions and processed payroll for employees.
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
- Completed payroll for employees and maintained detailed records of procedures.
- Supported operations by communicating with customers, filing documents and managing data.
Education
Year 10 -
Bundaberg North High School
Bundaberg, QLD 01.1998 - 12.2000
Skills
Sanitation procedures
Nail preparation
Pedicures
Acrylic nails
Verbal and written communication
Sales proficiency
Time management
Signature techniques
Financial administration
Line sanitation
Maintenance and Repair
MS Office
Problem-Solving
Planning and Coordination
Attention to Detail
Written Communication
Active Listening
Proficient in [Software]
Inventory controls
Customer education
Certification
RSA, RGS
Timeline
Fast Food Worker
Golden Batters
06.2016 - 12.2017
Nail Technician
Oohlala Nail And Beauty
03.2015 - 02.2016
Fast Food Worker
Fishing Chicken Take Away
01.2014 - 01.2015
Book Keeping
Dickies Contracting
12.2008 - 01.2013
Year 10 -
Bundaberg North High School
01.1998 - 12.2000