Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

MELITAH IVEY

Brisbane,QLD

Summary

Friendly waitress with a strong understanding of hospitality and food and beverage industries. Adequate knowledge of cuisine and food and wine pairings. Personable individual possessing a strong work ethic and great flexibility. Dedicated to delivering positive customer experience through genuine hospitality.

Overview

2
2
years of professional experience
1
1
Certification

Work History

WAITRESS

RUSTICHELLA PASTA BAR
NUNDAH, QLD
11.2022 - Current
  • Provided exceptional and friendly service to a high volume of daily customers.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Trained new employees to perform their duties.
  • Explains menu items, describing ingredients and cooking methods upon request, works with customers to accommodate any special dietary requirements they may have.
  • Processed payments accurately using cash registers or point-of-sale systems.
  • Cleared dishes between courses and after guests finished dining.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Manages multiple tasks simultaneously while remaining organized under pressure.

Community Work Volunteer

DEADLY CHOICES
Brisbane, QLD
07.2022 - 07.2022
  • Instilled values to help young people make ethical and moral choices. This included anti-smoking campaigns specifically within Indigenous youth.
  • Built relationships with members of the community by attending events and engaging in conversations about their experiences.

Education

CERTIFCATE III in Community Services -

TAFE QUEENSLAND
Brisbane, QLD
07-2024

Skills

  • Customer Service
  • Safe Food Handling
  • Menu Recommendations
  • Service Prioritization
  • Performance Improvement
  • Handling Complaints
  • Wine Knowledge
  • Check Payment Processing
  • Food Safety Understanding
  • Reservation Management

Certification

  • SITHFAB002 Provide Responsible Service of Alcohol
  • I'M ALERT Food Safety Training
  • FSK20113 Certificate II in Skills for Work and Vocational Pathways

References

References available upon request.

Timeline

WAITRESS

RUSTICHELLA PASTA BAR
11.2022 - Current

Community Work Volunteer

DEADLY CHOICES
07.2022 - 07.2022

CERTIFCATE III in Community Services -

TAFE QUEENSLAND

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MELITAH IVEY