Melissa James
Baldivis,WA
Summary
Proven track record in customer service and efficient route planning, demonstrated during my time at Dominos Busselton. Excelled in teamwork and collaboration, significantly enhancing customer satisfaction. Skilled in using GPS technology and maintaining a positive attitude under pressure, I consistently delivered results beyond expectations.
Overview
6
6
years of professional experience
Work History
Delivery Driver
Dominos Busselton
04.2021 - 01.2025
- Delivered food to customer doorsteps and businesses
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Managed customer inquiries and complaints in polite and professional manner.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
In Store Team Member
Dominos Busselton
02.2019 - 01.2025
- Handled cash transactions accurately, maintaining proper cash drawer balances throughout the shift.
- Resolved customer complaints professionally, ensuring their satisfaction with resolutions offered.
- Provided excellent product knowledge to customers, resulting in increased sales and repeat business.
- Assisted in training new team members on store procedures, policies, and best practices for efficient operations.
- Increased customer satisfaction by providing efficient and friendly service at all times.
House Sitter
Tanya Harte
01.2023 - 02.2023
- Communicated with homeowner via phone or text.
- Fed and walked pets, cleaning up after pets indoors and outdoors.
- Secured locks and entryways to prevent unauthorized access by persons not approved by owners.
- Reduced homeowner stress levels by managing daily tasks such as collecting mail, watering plants, and taking care of pets.
- Cared for houseplants by frequently watering during owners' absence.
- Performed light cleaning duties such as dusting, vacuuming, and wiping down bathrooms.
- Brought in mail and newspaper to maintain appearance of activity at client residence.
- Collected, forwarded or signed for mail, packages, or home services.
Dog Daycare Attendant
Monty's Place
01.2022 - 12.2022
- Improved dog socialization by closely monitoring playtime and encouraging positive interactions among dogs.
- Gave animals proper attention to promote secure environment in owner's absence.
- Supported overall facility cleanliness by regularly sanitizing dog spaces and equipment to maintain a healthy environment.
Education
Certificate III - Screen And Media
South Metropolitan TAFE
Perth, WA12-2024
High School Diploma -
Busselton Senior High School
Busselton12-2022
Certificate II - Physical Education And Coaching
Busselton Senior High School
Busselton, WA12-2022
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Dependable and reliable
Timeline
House Sitter
Tanya Harte
01.2023 - 02.2023
Dog Daycare Attendant
Monty's Place
01.2022 - 12.2022
Delivery Driver
Dominos Busselton
04.2021 - 01.2025
In Store Team Member
Dominos Busselton
02.2019 - 01.2025
Certificate III - Screen And Media
South Metropolitan TAFE
High School Diploma -
Busselton Senior High School
Certificate II - Physical Education And Coaching
Busselton Senior High School
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