Summary
Overview
Work History
Skills
Timeline
Generic

Mellisa Davis

Support care worker
Casino,New South Wales

Summary

At CASPA Services, I enhanced client wellness and independence, demonstrating strong emotional support and health safety awareness. By fostering relationships and coordinating essential services, I significantly improved clients' quality of life. My approach, blending empathy with practical skills, led to notable advancements in client self-sufficiency and community integration.

Overview

10
10
years of professional experience

Work History

Support Worker

CASPA Services
05.2021 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Established trusting relationships with clients and their families through empathetic communication and active listening.
  • Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
  • Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
  • Promoted independence among clients through skill-building exercises and goal-setting initiatives.
  • Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
  • Provided crisis intervention services when necessary, effectively de-escalating challenging situations while maintaining client safety.
  • Mentored new support workers by providing guidance, sharing best practices, and modeling effective client-centered care techniques.
  • Assisted clients in accessing available resources such as housing options, financial supports, and healthcare services.
  • Facilitated community integration for clients by organizing social outings, recreational activities, and educational opportunities.
  • Visited home environments to help clients develop comprehensive life, technical and job skills.
  • Assisted clients in developing and setting realistic goals to promote positive change.
  • Documented client progress and activities in accordance with agency policies and procedures.
  • Participated in interdisciplinary team meetings to coordinate care for clients.

Community Support Worker

Australian unity
05.2015 - 05.2021
  • Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.
  • Established trust-based relationships with clients through empathetic communication and active listening skills.
  • Enhanced client well-being by providing comprehensive support and resources tailored to individual needs.
  • Provided crisis intervention support when needed, deescalating situations while prioritizing the safety of all involved parties.

Skills

  • Daily living support
  • Cultural Sensitivity
  • Emotional Support
  • Health and safety awareness
  • Confidentiality and Privacy

Timeline

Support Worker

CASPA Services
05.2021 - Current

Community Support Worker

Australian unity
05.2015 - 05.2021
Mellisa DavisSupport care worker