Mellisa Schicker
Brisbane,QLD
Summary
Dynamic and results-oriented professional with extensive experience in crisis management and legal compliance. Excelled in risk analysis and stress management, leveraging lateral thinking and a deep understanding of legal frameworks to achieve objectives. Proven track record in enhancing safety protocols and delivering impactful documentation, demonstrating both independent and collaborative success.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Specialist DV & Housing Practitioner
Micah Projects
Brisbane, Queensland
11.2024 - Current
- Provided crisis intervention and management to address immediate risk concerns safely and effectively.
- Collaborated with local law enforcement agencies to ensure effective response to domestic violence cases.
- Served as a liaison between victims and relevant government agencies or organizations.
- Practiced cognitive behavioral therapy, motivational enhancement and structural family therapy in individual and group settings.
- Performed psychosocial assessments and documented casework.
Case Manager
The Salvation Army
Brisbane, Queensland
06.2023 - 10.2024
- Maintained logs and electronic client records following department and agency policies for effective monitoring.
- Provided referrals to appropriate medical, mental health, and social services.
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
Licensing Officer
The Department of Justice and Attorney General
Brisbane, Queensland
12.2021 - 12.2022
- Coordinated with other departments to ensure compliance with regulatory standards in the issuance of licenses.
- Provided advice and guidance to applicants regarding the application process, requirements, and deadlines.
- Reviewed applications for licensing eligibility and prepared reports outlining findings.
Motor Fraud Investigator
Suncorp
Brisbane, Queensland
06.2021 - 12.2021
- Employed logic and analytical skills to solve complex problems and identify patterns indicative of criminal activity.
- Collaborated with law enforcement and regulatory agencies to support criminal investigations and legal proceedings.
- Documented facts and statements gathered from complainants, witnesses and accused persons.
High Risk Domestic Violence Assessor
Department of Justice & Attorney General
Brisbane, Queensland
12.2020 - 06.2021
- Undertaking evidence-based decision making in accordance with the Victims of Crime Assistance Act 2009, working in a specialist field of high-risk clients affected by domestic violence.
- Collaborated with interdisciplinary teams to ensure that all client assessments were completed accurately and timely.
Senior Claims Officer
Treasury Queensland
Brisbane, Queensland
01.2020 - 12.2020
- Managing a portfolio of sensitive historical child abuse claims against the state of Queensland in respect to public liability.
- Assessing and quantifying compensation and attending litigation appointments for resolution.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Conducting objective, fair, thorough, unbiased, and timely investigations into serious, complex and sensitive cases of alleged child abuse.
Senior Parole Officer
Department of Corrections Australia
Mornington Island , Queensland
01.2019 - 07.2019
- Independently managing a caseload of high-risk parolees on a remote Indigenous island in the Gulf of Carpentaria, Queensland.
- Providing accurate and detailed reports for the Parole Board and departmental stakeholders.
- Risk assessing, case management and compliance monitoring,
Case Manager
Department of Corrections New Zealand
Auckland , New Zealand
01.2017 - 01.2019
- Managing a portfolio of youth and adult prisoners in New Zealand's only remand prison.
- Assessing risk, needs, and responsivity, with a focus on holistic reintegration and applications for bail.
- Managing ongoing remand prisoners for sentencing and conducting parole reports throughout sentence management for sentenced prisoners.
- Working in collaboration with Intelligence, the Inspectorate, Police, and Community Probation.
Probation Officer
Department of Corrections New Zealand
New Plymouth, New Zealand
01.2014 - 01.2017
- Supervised adult offenders to monitor compliance with court ordered conditions.
- Participated in parole hearings as a representative of the court system.
- Implemented electronic monitoring systems, including GPS and alcohol monitoring devices, to track probationer compliance.
- Intervened in crisis situations involving probationers or other individuals in the community.
- Conducted home visits to verify living conditions and ensure a supportive environment for rehabilitation.
- Investigating and monitoring compliance and delivering and managing punitive consequences
Court Bailiff
Department of Justice New Zealand
New Plymouth, New Zealand
01.2007 - 01.2014
- Executing warrants to seize property
- Executing civil warrants to arrest.
- Service of Family Court documents.
- Conducting joint operations with the NZ Police.
- Negotiation and collection of outstanding Government and civil debts.
- Provided assistance to judges as needed during trial procedures such as research on legal matters or locating people who need to be present in court.
Education
Sacred Heart Girls College
New ZealandSkills
- Risk analysis
- Stress management
- Documentation and report writing
- Lateral and critical thinker
- Skilled in analyzing and understanding laws, regulations, policies, guidelines, and ethical standards
- Capable of functioning both independently and as part of a team
- Assess a situation objectively while remaining conscious of the influences of personal biases
Certification
- Current first Aid
- Current Blue card
- ABN holder
- Current NDIS workers screening
Accomplishments
- Recognition for implementation and introduction of strategies when working with youth prisoners in Mount Eden prison New Zealand
References
References available upon request.
Timeline
Specialist DV & Housing Practitioner
Micah Projects
11.2024 - Current
Case Manager
The Salvation Army
06.2023 - 10.2024
Licensing Officer
The Department of Justice and Attorney General
12.2021 - 12.2022
Motor Fraud Investigator
Suncorp
06.2021 - 12.2021
High Risk Domestic Violence Assessor
Department of Justice & Attorney General
12.2020 - 06.2021
Senior Claims Officer
Treasury Queensland
01.2020 - 12.2020
Senior Parole Officer
Department of Corrections Australia
01.2019 - 07.2019
Case Manager
Department of Corrections New Zealand
01.2017 - 01.2019
Probation Officer
Department of Corrections New Zealand
01.2014 - 01.2017
Court Bailiff
Department of Justice New Zealand
01.2007 - 01.2014
- Current first Aid
- Current Blue card
- ABN holder
- Current NDIS workers screening
Sacred Heart Girls College
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