Mellissa Beaufond
Forrestfield,WA
Summary
Hairdressing Professional with expertise in customer relationship building and services marketing. Enhanced salon revenue through upselling and delivering high-quality service while managing operations to maintain a clean and safe environment. Truck Driver with solid work ethic and safe driving history, skilled in loading, unloading, and securing various products, and effectively managing customer and documentation needs.
Overview
12
12
years of professional experience
Work History
Mining Truck Driver
Westgold Resources
Peak Hill, WA
10.2024 - 08.2026
- Operated heavy-duty trucks for transportation of materials across mining sites.
- Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
- Maintained accurate logs of driving hours and vehicle maintenance records.
Hairdresser
Armadale Hair Beautique
09.2023 - 03.2024
- Increased salon revenue through tailored upselling of hair care products and services.
- Boosted salon revenue by upselling hair care products and services based on individual client needs.
- Managed reception tasks, including phone inquiries, appointment scheduling, and payment processing.
Hairdresser
Bella Moda Hair Studio
02.2022 - 04.2023
- Maintained clean and sanitized work areas, tools, and equipment to ensure a safe environment for clients.
- Managed reception desk operations, handling phone calls, scheduling appointments, and processing payments for services.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Processed payments, entered sales in register for prompt customer service.
- Recommended treatments and styles aligned with customer preferences, enhancing their overall appearance and satisfaction.
Hairdresser
JTS Hairdresser
02.2019 - 02.2022
- Maintained clean and sanitized work areas, tools, and equipment to ensure client safety and uphold health standards.
- Managed reception desk activities, including phone calls, appointment scheduling, and payment processing for services.
- Shampooed, conditioned, and rinsed guests' hair with salon-exclusive products while educating clients on product benefits, enhancing product sales.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
Hairdresser
Salon Express
09.2017 - 09.2018
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits, enhancing customer satisfaction and driving product sales.
- Processed payments and entered sales in register to ensure prompt and efficient customer service.
- Recommended treatments and styles tailored to customer appearance and fashion choices, improving client satisfaction and encouraging repeat visits.
Checkout Operator
SUPA IGA
04.2014 - 09.2017
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Adapted schedule and took extra shifts to support operational needs.
- Assisted customers with purchases, item location, and enrollment in reward programs to enhance shopping experience.
- Restocked merchandise in front lanes to ensure availability for customers.
- Collaborated with shift manager to address customer concerns and resolve issues effectively.
Education
Certificate III - Hairdressing
TaylorWeir Hairdressing & Barbering Training
Perth, WAYear 12 -
Kalamunda Senior High School
Kalamunda, WASkills
- Heavy Equipment Operation
- Safety Compliance
- Vehicle operation
- Material Handling
- Customer relationship building
- Organization
- Phone and email handling
- Social Perceptiveness
- Active Learning
Additional Information
- Date of birth 30-11-1998
Skills
- Customer Loyalty
- Service Quality
Hobbies
I love spending time with family and friends, hanging at the beach or doing little road trips. I like to chill and watch movies in my pjs and have a good pub feed.
Timeline
Mining Truck Driver
Westgold Resources
10.2024 - 08.2026
Hairdresser
Armadale Hair Beautique
09.2023 - 03.2024
Hairdresser
Bella Moda Hair Studio
02.2022 - 04.2023
Hairdresser
JTS Hairdresser
02.2019 - 02.2022
Hairdresser
Salon Express
09.2017 - 09.2018
Checkout Operator
SUPA IGA
04.2014 - 09.2017
Certificate III - Hairdressing
TaylorWeir Hairdressing & Barbering Training
Year 12 -
Kalamunda Senior High School