Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Mellissa Morus

Newborough,VIC

Summary

Proven to excel in diverse roles, from Office Assistant at Sprint Gas Australia PTY LTD to Cafeteria worker at Morwell Tenpins, I leverage strong time management and teamwork skills.

Demonstrated ability to enhance customer satisfaction and maintain high levels of cleanliness, showcasing reliability and cross-cultural sensitivity.

Excellent team collaborator who is adaptable, compassionate, reliable and dedicated to helping individuals with their needs whilst maintaining a safe and fair environment.

I have a current Working with Children Check expiry 16/04/2029, and a recent Police check.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Student Exam Supervisor

Sheryl Crawford
06.2007 - 12.2015
  • Created and upheld an inclusive and fair environment by accommodating diverse cultural backgrounds of students.
  • Collaborated with staff to address any concerns or issues promptly and professionally and followed workplace practices and policies to address any issues that arose.
  • Conducted exam briefing prior to exams, which included informing students of the rules and guidelines for the exam procedure.
  • Assisted students with special needs to perform the required tasks to complete the exam effectively.

Kitchen Hand

RSL Morwell Branch
10.2005 - 08.2008
  • Ensured a high level of cleanliness and sanitation of the workspace to maximize safety and productivity.
  • Collaborated with the chefs and waiting staff to maximise productivity in a fast paced working environment.
  • Demonstrated flexibility to fill in for other staff when required on short notice.

Cafeteria Worker

Morwell Tenpin Bowling
07.2003 - 08.2008


  • Prioritised safety and hygiene by removing trash, wiping up spills, and removing trays to maintain clean areas.
  • Prepared ingredients, salads, and recipe components ahead of time, following proper food handling and safety requirements.
  • Collaborated with staff including lane workers, office workers and cleaners to provide the best possible service.
  • Hosted children's birthday parties regularly as part of the service provided. This included noting and accommodating families with food allergies, taking bookings and enquiries.
  • Effectively worked with special needs people on a weekly basis and collaborating with their carers to ensure an inclusive and safe environment for all.
  • Followed work place practices, procedures and reported safety concerns when required.
  • Consistently served as a reliable team member, which included arriving on time, working later than scheduled and filling in for absent employees.

Housekeeping Cleaner

Comfort Inn Morwell
03.2003 - 10.2007
  • Collaborated with team members to complete daily tasks quickly and effectively.
  • Developed strong working relationships with colleagues and management.
  • Identified and reported maintenance issues encountered in rooms or common areas to management.
  • Stepped into other roles to continue service, when needed, including kitchen hand to provide breakfast for clients.
  • Demonstrated flexibility in availability when extra time or staff were needed for peak business times.

Office Assistant

Sprint Gas Australia PTY LTD
02.1997 - 11.2001
  • Maintained confidentiality and efficiency by managing schedules, organizing files, taking orders, customer enquiries and maintaining a clean workspace.
  • Accurate and prompt data entry and timely filing.
  • Enhanced customer satisfaction by promptly providing exceptional product information, advice and service .
  • Worked closely with staff to ensure effective assistance with stock control, sales, deliveries, invoicing, debtor lists and part-time management.


Education

Kurnai College
Churchill, VIC
12-1995

Skills

  • Patience and empathy
  • Reliability and punctuality
  • Time management
  • Cross-cultural sensitivity
  • Teamwork and collaboration
  • Problem-solving

Certification

Certificate IV Mental Health (attending until finished July 2025)

Provide First Aid (19th March 2025)


Interests

I enjoy gardening at home and our farmlet, where I can grow produce to use and share with friends, family and the community

My family and I spend time camping, fishing and horse riding which offers time spent to grow and keep relationships strong

We attend Moe Pony club with my children and our horses on a monthly basis and are involved in fund raisers and events held at the club

I also enjoy photography, art in general and sometimes gaming

Timeline

Student Exam Supervisor

Sheryl Crawford
06.2007 - 12.2015

Kitchen Hand

RSL Morwell Branch
10.2005 - 08.2008

Cafeteria Worker

Morwell Tenpin Bowling
07.2003 - 08.2008

Housekeeping Cleaner

Comfort Inn Morwell
03.2003 - 10.2007

Office Assistant

Sprint Gas Australia PTY LTD
02.1997 - 11.2001

Kurnai College

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Mellissa Morus