- Participate in local theater productions, enhancing my public speaking and teamwork skills
- Acting and Theater
- Pilates
- Gym Workouts
- Hiking,
- cyclist and triathlete
- Horseback Riding
- Enjoy spending quality time with family and staying engaged with politics and current events
Open To Work
Mellissa McBride
Yokine,WA
Work Preference
Summary
Dynamic and results-driven professional with over 15 years of experience in high-end sales, client relationship management, and business ownership. Adept at building strong client relationships, delivering tailored solutions, and consistently exceeding revenue targets. Proven expertise in business management, exceptional service delivery, and achieving high client satisfaction. Seeking to leverage strategic sales and interpersonal skills in a client-focused role.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Owner & Pilates Instructor
Self-Employed
04.2020 - 12.2024
- Founded and operated a successful Pilates business, overseeing all aspects of operations, marketing, and client relations. Built and maintained long-term relationships with clients, providing personalized instruction and wellness guidance. Developed marketing strategies, including social media campaigns and community events, to attract and retain clients. Achieved a 95% client retention rate through referrals and repeat business.
Pilates Junior Instructor
Equinox
06.2019 - 03.2020
- Assisted senior instructors in delivering Pilates sessions to premium clientele. Provided exceptional customer service and supported class operations, ensuring client engagement and satisfaction in a luxury environment.
Personal Trainer
24 Hour Fitness
03.2016 - 06.2019
- Designed and delivered customized fitness programs for diverse clients, including high-net-worth individuals. Built strong client relationships and promoted additional services such as nutrition plans and group classes. Contributed to a 20% increase in membership growth through referrals and quality service.
Sales Representative
ABC Healthcare Services
01.2005 - 01.2009
- Sold healthcare products to providers and retailers, consistently achieving sales targets. Built and maintained client relationships, increasing account retention by 15%. Collaborated with the sales team to exceed quarterly revenue goals by 10%.
Medical Receptionist
GK Tan Surgery
01.2000 - 01.2009
- Managed appointments, patient records, and administrative duties in a high-volume practice. Provided professional service, streamlined processes, and improved efficiency, reducing patient wait times by 15%.
Education
Bachelor of Business - Marketing Major
Edith Cowan University
Perth, WA01.2003
High School Diploma -
Perth College
Mt Lawley, WA01.1992
Skills
- High-value client relationship management
- Negotiation and closing strategies
- Business management and entrepreneurship
- Strategic sales planning and marketing
- Exceptional communication and presentation skills
- Solution-based selling and client retention
- Administrative and organizational expertise
Certification
- Equinox Pilates Comprehensive 450-Hour Training Program — Certified Pilates Instructor | 2020
- NASM Certified Personal Trainer — National Academy of Sports Medicine | 2014
- PADI Certification — Professional Association of Diving Instructors
Interests
Additional Information
Proficient in Microsoft Office Suite, CRM software, and social media marketing platforms. Strong organizational and multitasking skills with a proven ability to manage high-pressure environments. Passionate about health, wellness, and exceptional client experiences.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Owner & Pilates Instructor
Self-Employed
04.2020 - 12.2024
Pilates Junior Instructor
Equinox
06.2019 - 03.2020
Personal Trainer
24 Hour Fitness
03.2016 - 06.2019
Sales Representative
ABC Healthcare Services
01.2005 - 01.2009
Medical Receptionist
GK Tan Surgery
01.2000 - 01.2009
High School Diploma -
Perth College
Bachelor of Business - Marketing Major
Edith Cowan University