Summary
Overview
Work History
Education
Skills
Attributes
Personal Information
Languages
Timeline
Generic

Melliza Joseph Noyaux

Clyde North,VIC

Summary

Fostered a positive and drama-free work environment at Arena, leading to outstanding customer service outcomes and establishing the location as a leader in the shopping center.

Overview

18
18
years of professional experience

Work History

Courier

CA Courier
05.2025 - 07.2025

Demonstrated reliability in high-pressure environments to ensure consistent service delivery.

Provided exceptional customer service by addressing inquiries and resolving issues promptly.

Exhibited independence by managing tasks with minimal supervision and maximizing productivity.

Organized workflows effectively, leading to improved efficiency in daily operations.

Utilized strong communication skills to convey information clearly and foster team collaboration.

Executed driving and navigation tasks safely, adhering to all road regulations.

Manager

Arena café the glen
09.2018 - 03.2025
  • Planning of the menu
  • Promoting and marketing of the business
  • Overseeing stock levels
  • Ordering supplies
  • Producing staff roster
  • Handling customer enquiries and complaints
  • Taking reservations
  • Greeting and advising customers
  • Problem solving
  • Handling administration and paperwork
  • Making improvements to the running of the business and developing of the cafe
  • Following food hygiene rules
  • Coffee making skill
  • Cold drinks preparation
  • Recruiting new staffs
  • Ordering of stock
  • Built a good relationship with customers
  • General duties
  • Supervising staffs
  • Balancing and cashing-up registers

Supervisor

Earthy eating café in Lyndhurst
04.2018 - 06.2018
  • Promoting and marketing of the business
  • Good communication
  • Making coffees
  • Cold drinks preparation
  • Food preparation
  • Ordering of stock
  • General duties
  • Supervising of the staffs
  • Overseeing of the stock
  • Ordering supplies
  • Handling customer enquiries and complaints
  • Built a good relationship with customers

Manager

Freshta’s Café in Langwarrin
04.2017 - 04.2018
  • Recruiting, training and supervising staff
  • Agreeing and managing budgets
  • Planning of the menu
  • Promoting and marketing of the business
  • Overseeing stock levels
  • Ordering supplies
  • Producing staff roster
  • Handling customer enquiries and complaints
  • Taking reservations
  • Greeting and advising customers
  • Problem solving
  • Handling administration and paperwork
  • Making improvements to the running of the business and developing of the cafe
  • Following food hygiene rules
  • Coffee making skill
  • Cold drinks preparation
  • Recruiting new staffs
  • Ordering of stock
  • Built a good relationship with customers
  • General duties
  • Supervising staffs
  • Balancing and cashing-up registers

Manager

Bull Ranch restaurant in Somerville
01.2017 - 04.2017
  • Recruiting, training and supervising new staffs
  • Agreeing and managing budgets
  • Planning of the menu
  • Promoting and marketing of the business
  • Overseeing stock levels
  • Ordering supplies
  • Producing staff roster
  • Handling customer enquiries and complaints
  • Taking reservations
  • Greeting and advising customers
  • Problem solving
  • Handling administration and paperwork
  • Making improvements to the running of the business and developing of the restaurant
  • Following food hygiene rules
  • Customer service
  • Balancing and cashing-up registers
  • Making hot and cold beverages
  • Team building

Manager

Bull Ranch restaurant in Somerville
01.2017 - 04.2017
  • Recruiting, training and supervising new staffs
  • Agreeing and managing budgets
  • Planning of the menu
  • Promoting and marketing of the business
  • Overseeing stock levels
  • Ordering supplies
  • Producing staff roster
  • Handling customer enquiries and complaints
  • Taking reservations
  • Greeting and advising customers
  • Problem solving
  • Handling administration and paperwork
  • Making improvements to the running of the business and developing of the restaurant
  • Following food hygiene rules
  • Customer service
  • Balancing and cashing-up registers
  • Making hot and cold beverages
  • Team building

Assistant Manager

Arena restaurant and café in Glen Waverley
01.2011 - 01.2017
  • Recruiting, training and supervising staff
  • Agreeing and managing budgets
  • Planning of the menu
  • Promoting and marketing of the business
  • Overseeing stock levels
  • Ordering supplies
  • Producing staff roster
  • Handling customer enquiries and complaints
  • Taking reservations
  • Greeting and advising customers
  • Problem solving
  • Handling administration and paperwork
  • Making improvements to the running of the business and developing of the restaurant
  • Following food hygiene rules
  • Customer service
  • Balancing and cashing-up registers
  • Making hot and cold beverages
  • Team building

Supervisor

Pescare Italian restaurant in Glen Waverley
01.2008 - 01.2011
  • Greeting customers
  • Taking bookings
  • Table setting
  • Taking customers order
  • Setting up of the bar
  • Preparing alcoholic drinks
  • Serving food and beverage
  • Hosting functions
  • Clearing and cleaning customer’s tables
  • Supervising staffs
  • Cash handling
  • Handling complaints and customers enquiries

Supervisor

Pescare Italian restaurant in Glen Waverley
01.2008 - 01.2011
  • Greeting customers
  • Taking bookings
  • Table setting
  • Taking customers order
  • Setting up of the bar
  • Preparing alcoholic drinks
  • Serving food and beverage
  • Hosting functions
  • Clearing and cleaning customer’s tables
  • Supervising staffs
  • Cash handling
  • Handling complaints and customers enquiries

Shop assistant

DELICATESSEN AND BUTCHER GROCERY SHOP
01.2008 - 01.2010
  • Serving customers
  • Cash handling
  • Cleaning of the shop
  • Ordering of stock
  • Customer service

Education

DIPLOMA of Hospitality - undefined

Cambridge International College
Melbourne
01.2010

CERTICATE III in Hospitality - undefined

Cambridge International College
Melbourne
01.2009

High school certificate - undefined

University of Cambridge International examination
01.2008

Skills

  • Customer care
  • Collaborative teamwork
  • Resilience and adaptability
  • High-pressure management
  • Personable approach
  • Networking skills
  • Communication proficiency

Attributes

  • Loyal
  • Adaptability
  • Hard-working
  • Ability to deal with pressure
  • Reliability
  • Professional presentation
  • Sense of humor
  • Self-motivation

Personal Information

Availability: MON-FRI (Preferably) SOME WEEKENDS

Languages

French
Professional Working

Timeline

Courier

CA Courier
05.2025 - 07.2025

Manager

Arena café the glen
09.2018 - 03.2025

Supervisor

Earthy eating café in Lyndhurst
04.2018 - 06.2018

Manager

Freshta’s Café in Langwarrin
04.2017 - 04.2018

Manager

Bull Ranch restaurant in Somerville
01.2017 - 04.2017

Manager

Bull Ranch restaurant in Somerville
01.2017 - 04.2017

Assistant Manager

Arena restaurant and café in Glen Waverley
01.2011 - 01.2017

Supervisor

Pescare Italian restaurant in Glen Waverley
01.2008 - 01.2011

Supervisor

Pescare Italian restaurant in Glen Waverley
01.2008 - 01.2011

Shop assistant

DELICATESSEN AND BUTCHER GROCERY SHOP
01.2008 - 01.2010

DIPLOMA of Hospitality - undefined

Cambridge International College

CERTICATE III in Hospitality - undefined

Cambridge International College

High school certificate - undefined

University of Cambridge International examination
Melliza Joseph Noyaux