Melo Reay
Wyee Point,Australia
Summary
Dynamic and results-driven professional with experience at Rusk Studio, excelling in customer service and conflict resolution. Proven ability to enhance social media engagement and create compelling content. Skilled in Microsoft Office and adept at problem-solving, I thrive in collaborative environments and consistently deliver exceptional results.
Overview
8
8
years of professional experience
Work History
Sales Associate
Rusk Studio
narraweena, NSW
07.2025 - 11.2025
- Resolved customer inquiries and complaints to enhance customer satisfaction.
- Assisted customers in locating products, providing answers and tailored product recommendations.
- Maintained accurate inventory records and organised stock to ensure product availability.
- Developed creative content for websites, blogs, emails, and social media platforms.
- Managed social media accounts dedicated to promoting student services initiatives.
Sausage Sizzle Volunteer
Bunnings/Scouts
01.2018 - 01.2018
- Managed food orders, ensuring customer satisfaction and efficient service
- Safety food handling
- Teamwork and communication
- Provided assistance to customers in a retail environment
- Handled monetary transactions accurately, maintaining financial accountability
- Coordinated fundraising efforts for Scouts, enhancing community engagement
Education
WHS (White Card) -
01.2025
High School Diploma -
Wyong High School
01.2023
Skills
- Communication
- Teamwork
- Problem Solving
- Learning
- Technology
- Customer Service
- Conflict Resolution
- Typing
- Data Entry
- Microsoft Office
- Google Workspace
- POS Systems
- IT Troubleshooting
- Web Design
- Coding
- Content creation
- Social media management
Work Ethic Attitude
I'm a reliable and punctual worker who takes pride in acting with integrity and accountability. I maintain a positive attitude, adapt easily to change, and stay resilient under pressure.
Technology Digital Literacy
I'm confident using technology and digital tools, with skills in typing, data entry, and programs like Microsoft Office and Google Workspace. I'm experienced with email, POS systems, and basic IT troubleshooting, and have a foundational understanding of web design and coding.
Availability
I am available at any time throughout the week, Monday to Sunday
Personal Professional Skills
I have strong communication and people skills, with a friendly and approachable manner. I handle conflict calmly, provide quality customer service, and show respect in every interaction.
Employability Skills
- Communication - able to share information clearly with others
- Teamwork - able to work well with others to achieve goals
- Problem Solving - able to identify issues and find solutions independently or as a team
- Learning - open to new ideas and learning from experience
- Technology - able to use computers and digital devices/programs
Timeline
Sales Associate
Rusk Studio
07.2025 - 11.2025
Sausage Sizzle Volunteer
Bunnings/Scouts
01.2018 - 01.2018
WHS (White Card) -
High School Diploma -
Wyong High School