Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Melody Tsan

St Albans,VIC

Summary

Motivated individual with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable experiences.

Overview

6
6
years of professional experience

Work History

Waitress

The Pancake Parlour
12.2022 - Current
  • Great ability to work under pressure and deliver great customer service
  • Greeting clients, visitors, and staff members in a friendly manner and taking beverage and food orders
  • Food running with three plate carry
  • Answering questions about menu options
  • Maintaining cleanliness of the food pass, waiting area, and tables and seats
  • Restocking items and beverages
  • Careful eye to health and safety regulations
  • Following steps in opening and closing the restaurant.

Bussie

Supp App
12.2021 - Current
  • Have knowledgeable experience working in various bars, restaurants, cafes, and catering and festival events
  • Contributes to a pleasant dining experience by cleaning and setting tables, restocking plates, washing dishes, and running food
  • Competent in keeping up in a fast-paced environment with attention to detail and eagerness.

Private Tutor

Private English and Maths
01.2018 - Current
  • Engaging and building a friendly connection with children to maximize their education in a constructive environment
  • Have experience teaching children with learning difficulties such as autism and ADHD
  • Have successfully prepared students for year 9 and 10 entry into a Selective School
  • Regularly tutoring children from primary school to VCE
  • Built great creativity, teamwork, communication, and leadership skills.

Crew Member

Hungry Jacks Highpoint
01.2018 - 01.2021
  • High volume, fast-paced working atmosphere during lunch and after school
  • Ensure a consistently high standard of customers at front counter and drive-thru
  • Cleaning and maintaining a tidy kitchen environment
  • Processing orders accurately and in a timely manner
  • Having a willingness to learn and follow instruction while staying calm under pressure.

Education

Bachelor Degree in Actuarial science and commerce -

Monash University
04.2025

High School (Year 12) -

The Mac.Robertsons Girls' High School
01.2020

Skills

  • Customer Service
  • Strong multitasking
  • Greeting guests
  • Team Collaboration
  • Cleanliness
  • Cash Handling
  • Hospitality service expertise

Additional Information

First Aid Certificate Nov 2023

Working with Children's Check Feb 2021

Timeline

Waitress

The Pancake Parlour
12.2022 - Current

Bussie

Supp App
12.2021 - Current

Private Tutor

Private English and Maths
01.2018 - Current

Crew Member

Hungry Jacks Highpoint
01.2018 - 01.2021

Bachelor Degree in Actuarial science and commerce -

Monash University

High School (Year 12) -

The Mac.Robertsons Girls' High School

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Melody Tsan