Melody Watts
North Melbourne,VIC
Summary
Offering strong foundation in communication and relationship management, eager to learn and develop in any environment. Brings understanding of customer needs, with focus on effective communication and product. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
3
3
years of professional experience
Work History
Sales Representative
Community Collective
03.2024 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Expanded customer base through cold calling, networking, and relationship building.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Cultivated deep understanding of product features to answer questions and overcome objections.
- Exceeded sales targets through effective planning and goal setting.
- Led training sessions for new sales representatives, enhancing team expertise and performance.
Retail Assistant
Serendipity Supermarket
11.2023 - 03.2024
- Kept storefront consistently tidy and well-organized.
- Managed cash registers accurately.
- Directed strategic initiatives for online brand presence.
- Conducted inventory checks to maintain accurate stock records.
- Responsible for daily opening and closing operations of the store.
- Enhanced client interactions.
Waitress
Sofias Restaurant
11.2023 - 03.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Used cash registers and credit card machines to cash out customers.
Fast Food Worker
Chicken Central
01.2022 - 11.2023
- Ensured cleanliness of prep and dining areas.
- Food preparation responsibilities meeting the safe handling of food requirements
- Managed disputes to sustain a positive customer experience.
- Used time management skills to appropriately complete customer orders
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Assisted in training new employees, ensuring they quickly became proficient in their roles and responsibilities.
- Processed orders on POS system and accepted cash and charge payments.
- Trained newly hired employees on routine tasks and customer service.
Education
Certificate 3 - Hospitality
William angliss institute
Melbourne12.2022
Skills
- Customer service
- Teamwork
- Collaboration
- Problem-solving
- Staff training
- Active listening
- Relationship building
Timeline
Sales Representative
Community Collective
03.2024 - Current
Retail Assistant
Serendipity Supermarket
11.2023 - 03.2024
Waitress
Sofias Restaurant
11.2023 - 03.2024
Fast Food Worker
Chicken Central
01.2022 - 11.2023
Certificate 3 - Hospitality
William angliss institute
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