Melody Younghusband

Consistently exceeded sales targets, achieving 134% of annual target in the last financial year.

• Build and nurture strong, long-term customer relationships, acting as a trusted advisor to key stakeholders.
• Align account strategies with customer business goals to drive continuous value and growth opportunities.
• Identify and understand strategic business needs while managing day-to-day operations to ensure smooth delivery.
• Collaborate with cross-functional teams to optimise time-to-benefit, accelerating value realisation for customers.
• Proactively identify and resolve potential technical or operational issues, minimising risk and improving customer outcomes.
• Deliver a consistently high level of customer experience by balancing strategic account planning with operational excellence.

• Consistently achieved annual sales targets through strategic prospecting, demand generation, and closing activities.
• Drove full sales lifecycle from identifying opportunities to securing new business and expanding existing accounts.
• Developed and delivered tailored presentations, proposals, and quotations to meet client needs and highlight value.
• Built and maintained a robust pipeline of qualified leads, ensuring consistent revenue growth.
• Expanded customer base by establishing targeted sales strategies and pursuing new market opportunities.
• Strengthened client relationships through ongoing engagement, up-selling, and delivering customer-focused solutions.

• Managed Channel Partners across Sydney and Perth, while also driving direct Enterprise sales.
• Acted as Product SME, recruiting and enabling Partners within the Samsung ecosystem.
• Negotiated pricing, closed deals, and liaised between vendors and Partners to ensure smooth collaboration.
• Delivered product demonstrations, presentations, and training, enabling technical and sales accreditations.
• Monitored sales trends, produced forecasts, and provided insights to drive growth.
• Resolved product-related issues directly with Samsung to support customer success.

• Built and managed strategic partnerships to expand channel sales and market reach.
• Analysed market trends to identify growth opportunities and target new markets.
• Delivered product training, demos, and enablement programs to boost partner sales performance.
• Negotiated contracts and developed incentive programs, driving profitability and motivation.
• Streamlined onboarding and conducted regular performance/business reviews to improve efficiency.
• Coordinated joint partner events to strengthen relationships and showcase capabilities.
• Provided ongoing partner support, resolving issues quickly and maintaining alignment with company goals.