Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Melvin ROMAIN

Melbourne,VIC

Summary

Versatile and dynamic professional from Belgium, with diverse international experience in Canada, the UAE, and currently in Australia under a Working Holiday Visa (WHV). Proven track record across multiple sectors, excelling in strategic planning, relationship management, and cross-cultural communication. Demonstrated exceptional teamwork, adaptability, and a strong commitment to customer service excellence. Adept at thriving in fast-paced, multicultural environments, bringing a global perspective to problem-solving and innovation.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Junior Business Developer (Internship)

Alterface
02.2024 - 05.2024
  • Used innovative sales strategies to expand into new markets.
  • Grew client base by identifying and pursuing new opportunities.
  • Developed reports and presentations on business development efforts.
  • Analyzed competitors to find market gaps for growth.
  • Collaborated with product teams to align offerings with client needs.

Head Waiter

L'Hostellerie
05.2022 - 08.2024
  • Assigned tasks to dining staff and coordinated with kitchen for timely, efficient service delivery.
  • Resolved customer complaints professionally through effective communication.
  • Built rapport with guests, boosting loyalty and positive feedback.

Restaurant Waiter

Aux Beaux Rivages
06.2020 - 07.2024
  • Maintained clean and organized dining areas for optimal guest experience.
  • Took customer orders, answered questions and recommended items.
  • Built strong relationships with colleagues and regular customers.
  • Balanced customer service and task completion through effective multitasking

Children's Animator

Sports Center
07.2018 - 08.2024
  • Created engaging activities for children to encourage creativity and teamwork.
  • Led animators to ensure smooth, energetic entertainment experiences.
  • Ensured children's safety by adhering to strict safety protocols.

Education

Master of Science - Business Analysis And Integration

University of Namur
Namur, Belgium
06.2024

Bachelor of Science - Economics And Management

University of Namur
Namur, Belgium
06.2022

Skills

  • Customer Relationship
  • Teamwork
  • Fast learner
  • Hard-working
  • Responsible
  • Autonomous

Certification

RSA (Responsible Service of Alcohol), 2024

Languages

French
Bilingual or Proficient (C2)
English
Advanced (C1)
Dutch
Intermediate (B1)

Timeline

Junior Business Developer (Internship)

Alterface
02.2024 - 05.2024

Head Waiter

L'Hostellerie
05.2022 - 08.2024

Restaurant Waiter

Aux Beaux Rivages
06.2020 - 07.2024

Children's Animator

Sports Center
07.2018 - 08.2024

Master of Science - Business Analysis And Integration

University of Namur

Bachelor of Science - Economics And Management

University of Namur
Melvin ROMAIN