MELVIN SUNNY
Hamilton
Summary
With 12 plus years of remarkable stint in the aviation industry as an Air India cabin crew, my passion for my job has only been growing. Having garnered an array of appreciations from the passengers, accolades and opportunities from the company to serve more in the career, including being selected as VIP crew, firstclass crew and cabin in-charge, I believe I have explored the best of what my company shall offer. Hence, at this juncture, I am looking to gain versatile experience and build new networks, expanding my horizons in the field.
Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support. Ready to use and develop communication and problem-solving skills in [Desired Position] role.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Senior Cabin Crew
Air India
01.2018 - Current
- Being a trained first-class crew, I have personally tended numerous VIPs from a range of popular sectors
- Being Economy-class in-charge for multitude of flights, I have managed the crew members, ensuring the passengers get a seamless flight experience and their grievances are resolved
- Humbled to be selected for many inaugural flights including Amsterdam and Dubai
- Privileged to operate Covid rescue flights as part of the nation's repatriation programme called Vande Bharat Mission
Cabin Crew
Air India
01.2012 - 01.2018
- Making public announcements and conducting demonstrations for safety procedures
- Administering first-aid in case of any emergencies in the flight
- Ensuring the safety of the aircraft and the passengers
- Assisting passengers, in case of any exigencies
- Managing galleys and setting up meal carts
- Providing in-flight services to passengers, which includes meals, refreshments, and beverages
- Staying on toes to attend to passenger needs and demands
- Doing balance check of alcoholic beverages and other passenger amenities, and due reporting to the concerned authority
Education
Master of Business Administration - International Business
Annamalai University
01.2013
Bachelor of Arts - Communicative English: Triple Main degree
Mahatma Gandhi University
01.2011
Diploma in Aviation, Hospitality and Travel Management - Part time
Frankfinn Aviation Services Pvt. Ltd
01.2009
Skills
- Communication skills
- Leadership skills
- Active Listening skills
- Empathy
- Multitasking abilities
- Critical thinking
- Active listening
- Relationship building
- Problem resolution
- Handling complaints
- Follow up skills
Certification
First Aid Certification, CPR Training, Dangerous Goods Regulations Training, Aviation Security Training.
Boeing -777 300 ER, Boeing -777 200 LR, Boeing -787 8 (Dream liner),
Languages
English
Malayalam
Hindi
Kannada
Tamil
Personal Information
Date of Birth: 07/20/88
Hobbies and Interests
- Travel
- Reading
- Volleyball
- Cycling
Majorcareerachievements
Selected as a VIP CREW MEMBER(Flying the Prime minister and the President) to operate AIR INDIA ONE.
Timeline
Senior Cabin Crew
Air India
01.2018 - Current
Cabin Crew
Air India
01.2012 - 01.2018
Bachelor of Arts - Communicative English: Triple Main degree
Mahatma Gandhi University
Diploma in Aviation, Hospitality and Travel Management - Part time
Frankfinn Aviation Services Pvt. Ltd
Master of Business Administration - International Business
Annamalai University
Similar Profiles
Aashita SinghAashita Singh
FLIGHT ATTENDANT at AIR INDIAFLIGHT ATTENDANT at AIR INDIA
Gaurav Singh SarohaGaurav Singh Saroha
Senior Cabin Crew at Air IndiaSenior Cabin Crew at Air India
GERARD MENEZESGERARD MENEZES
Regional Manager- Base Operations at Air IndiaRegional Manager- Base Operations at Air India
RAGHUL RRAGHUL R
Student Trainee at Air IndiaStudent Trainee at Air India
Natalie KyleNatalie Kyle
School cleaner at South Lanarkshire councilSchool cleaner at South Lanarkshire council