Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mena Awad

Sydney,NSW

Summary

I am a organised and dependable candidate, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail oriented team player with strong organisation skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Seeking to maintain full-time Positions that offers Professional challenges utilising interpersonal , time management and problem solving skills.

Overview

10
10
years of professional experience

Work History

Senior Beautician

Plush Laser Clinic
01.2020 - Current
  • Operated a variety of different machinery and laser equipment.
  • Analysed client needs and came up with individualised and continuous treatment plans.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Trained new staff in product knowledge and customer service protocols.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.

Store Manager

KFC
01.2018 - 12.2020
  • Managed 50+ store employees successfully in a fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Assisted with hiring, training and mentoring new staff members.
  • Managed inventory control and cash control. Reconciled daily sales transactions to balance and log day to day revenue.
  • Handled problematic customers and clients to assist lower level employees while maintaining a high level of professionalism.

Team Member

KFC
02.2015 - 12.2017
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Kept work areas clean, organised, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximise performance.
  • Contributed to team success by completing jobs quickly and accurately.

Administration

M.K Polyurethane
01.2014 - 12.2015
  • Answered phone calls, delivered messages to staff and greeting visitors. Received and sorted incoming mail and deliveries to record, dispatch, and distribute to correct recipient.
  • Processed customer orders accurately and within agreed timeframes to meet service standards.
  • Executed record filing system, expenses and maintained accounting records.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.

Education

Diploma - Beauty Therapy

TAFE
Liverpool, NSW
11.2020

Certificate III - Retail

Mary MacKillop College
Wakeley, NSW
12.2017

Certificate II - Retail

Mary MacKillop College
Wakeley, NSW
12.2015

Skills

  • Time management
  • workflow efficiency
  • Multi-tasking and organisation
  • Accounting and billing
  • Customer Service
  • Strong communication and interpersonal skills

Timeline

Senior Beautician

Plush Laser Clinic
01.2020 - Current

Store Manager

KFC
01.2018 - 12.2020

Team Member

KFC
02.2015 - 12.2017

Administration

M.K Polyurethane
01.2014 - 12.2015

Diploma - Beauty Therapy

TAFE

Certificate III - Retail

Mary MacKillop College

Certificate II - Retail

Mary MacKillop College

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Mena Awad